Administration Assistant

Augment; Harrison (MI); On-site; USD 23,000 - 32,000; Full time

Job summary

Augment is hiring an Administrative Assistant to support daily office operations at an on-site waste and recycling facility in Harrison, MI. You will work with drivers, supervisors, and operations staff to ensure the business runs smoothly and customers are serviced without interruption.

This role requires strong organizational skills, reliable performance, and the ability to communicate effectively in a fast-paced environment. On-site work is expected with attention to safety and accuracy.

Qualifications

• At least 1 year of administrative or office support experience.
• Strong communication and problem-solving skills; able to stay organized in a fast-paced office.
• High school diploma or GED; background check and drug screen required.

Responsibilities

• Coordinate office tasks and driver paperwork to keep routes on schedule.
• Review DVIRs and update daily reports.
• Maintain route schedules and communicate changes to dispatch.
• Enter timecards and service data into internal systems.

Skills

Communication skills

Problem solving

Multitasking

Organization

Education

High school diploma or GED

Tools

Route management systems

MS Office

Job description

Job Details

Job Location: Harrison, MI 48625Education Level: NoneSalary Range: $20.00 - $20.00 HourlyTravel Percentage: NoneJob Category: Administrative AssistantBe the Backbone of Daily Operations at a Leading Waste & Recycling Company

Augment Human Resource Services is hiring an Administrative Assistant to support daily office operations inside the local office of one of the nation’s top waste and recycling companies. In this on-site role, you’ll work directly alongside drivers, supervisors, and operations staff to ensure the business runs smoothly and customers are serviced without interruption.

If you’re organized, dependable, and ready to support essential field operations from the inside, this is the job for you.

What You’ll Do

As an Administrative Assistant placed on-site through Augment, you’ll handle office coordination, driver paperwork, reporting, and customer service support. You’ll play a vital role in ensuring that schedules are aligned, documentation is accurate, and the office is operating efficiently.

• Greet and assist drivers and staff as they arrive and check in for routes.
• Review, organize, and process daily Driver Vehicle Inspection Reports (DVIRs).
• Help maintain route schedules and communicate changes to the dispatch or ops teams.
• Enter timecards, hours worked, and service data into internal systems.
• Answer incoming calls and assist customers with questions, missed pickups, or service requests.
• Help track and report driver attendance, performance, or incidents to supervisors.
• Order and inventory office and safety supplies.
• Support the operations team with general clerical tasks, reports, and administrative projects.

Qualifications

• Experience: 1+ year of administrative, customer service, or office support experience.
• Skills:
  • Strong communication and problem-solving skills.
  • Comfortable using Microsoft Office and/or route management systems.
  • Ability to stay organized in a fast-paced, high-traffic office environment.
  • Professional and respectful when working with drivers, customers, and leadership.
• Requirements:
  • High school diploma or GED.
  • Must pass a background check and drug screen.
  • Bilingual (English/Spanish) a plus, but not required.

Work Environment

• Office located on-site at an active waste and recycling facility.
• Interacting daily with drivers, dispatchers, supervisors, and occasionally walk-in customers.
• Fast-paced and dynamic with a strong focus on communication, safety, and reliability.