Administration Annex Technology

Frisco ISD; Frisco (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Frisco ISD is seeking a Coordinator of Technical Support to provide initial and direct campus technology assistance, including hardware, printers, iOS devices, and laptops.

The role requires coordinating with students, teachers, librarians, and administrators, traveling between campuses to deliver and set up equipment, completing help desk tickets, and maintaining an accurate technology inventory.

Qualifications

• High school diploma or GED required with some college preferred.
• Ability to troubleshoot hardware and software issues.
• Strong communication and organizational skills.

Responsibilities

• Provide initial and direct tech support for campus software and hardware.
• Reimage workstations and laptops as required.
• Monitor and maintain campus printers and manage toner supplies.
• Assist in updating and maintaining technology inventory databases.
• Coordinate delivery and setup of equipment on campus.
• Complete help desk tickets in a timely manner.
• Travel between campuses to support multiple sites.
• Follow district policies and directives.

Skills

Hardware troubleshooting

Software applications

Help desk tickets

Interpersonal skills

Time management

Multi-campus support

Equipment setup

Inventory management

Printer maintenance

Education

High School Diploma or GED

Some college

Valid Texas driver's license

Job description

Coordinator of Technical Support

200

Provide initial and direct technical support in the use of campus software and hardware, which includes but is not limited to printers, audio/visual equipment, computers and laptops, iOS devices, Chromebooks, etc.

Education/Certification

• High School Diploma or GED
• Some college preferred
• Valid Texas driver’s license

Special Knowledge/Skills

• Knowledge of computer hardware and software applications
• Ability to troubleshoot basic technology-related issues
• Ability to work closely with students, teachers, librarians, digital learning coaches, and administrators
• Effective organizational, communication, and interpersonal skills
• Ability to prioritize work and meet deadlines
• Provide basic campus technical support with hardware and software issues.
• Support multiple campuses with technical support by driving between campuses during the work day.
• Complete help desk tickets in a timely manner.
• Reimage workstations and laptops as required.
• Monitor and maintain campus printers including the use of toner and report when supplies need to be ordered.
• Assist in updating and maintaining campuses’ technology inventory database in a timely manner.
• Assist in the maintenance of electronic records and databases.
• Coordinate and participate in the delivery and setup of equipment.
• Follow all rules, regulations, and policies of Frisco ISD and follow directives from superiors.
• Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District.
• Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve.

Mental Demands/Physical Demands/Environmental Factors

Regular sitting, standing, kneeling, squatting, bending/stooping, pushing/pulling, and twisting. Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders. Frequent light lifting and carrying (under 15 pounds); occasional moderate lifting and carrying (15-44 pounds). Work inside; work alone; traveling by car between campuses. Work with frequent interruptions; maintain emotional control under stress.

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services.

9/1/2026