Admin Setups Specialist

iA Financial Group; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Health, Dental and Vision

401(k) + company match

PTO Plan

Employee Assistance Program

Wellness Allowance

Job summary

iA American, a subsidiary of iA Financial Group, is seeking an Admin Setups Specialist to configure dealer accounts, pricing, programs, and related settings. You will translate business documents into system configurations, validate data, and collaborate with Pricing, Install, Accounting, and other teams to ensure accurate onboarding and ongoing operations.

The role requires 2–4 years in administrative systems or related fields, strong attention to detail, and proficiency with Excel, Outlook,

Qualifications

• 2–4 years of experience in administrative systems, operations, implementation support, pricing support, contract administration, or a related field.

Responsibilities

• Process and manage setup requests by validating documentation, approvals, effective dates, and implementation requirements.
• Configure new dealer accounts and maintain existing setups, including products, programs, plans, pricing, and related account settings.
• Translate approved business documentation, rate cards, and setup instructions into accurate system configurations.
• Perform detailed quality control to ensure data accuracy, pricing integrity, calculations, forms, and effective dates align with approved documentation.
• Collaborate with Pricing, Install, Accounting, and other cross-functional teams to resolve discrepancies and support successful implementations.
• Research and correct setup-related issues impacting reporting, commissions, reserves, contract processing, and downstream operations.
• Participate in testing, validation, process improvements, and ongoing maintenance of training and process documentation.

Skills

Attention to detail

Organizational skills

Analytical thinking

Communication & collaboration

Excel

Outlook

Salesforce

Tools

Salesforce

Excel

Outlook

Job description

Build the future with us

Are you driven by delivering operational excellence and helping create seamless business processes? As an Admin Setups Specialist, you will play a key role in ensuring dealer, product, program, and pricing information is accurately configured and maintained within company systems to support successful onboarding and ongoing account management. This position is a great opportunity to showcase your analytical skills, attention to detail, and ability to collaborate across multiple teams. At iA American, people and their development are at the heart of our priorities, creating an environment that encourages innovation, learning, and continuous improvement.

What you'll accomplish with us

As an Admin Setups Specialist, you’ll be at the core of our operational success.

Responsibilities

• Process and manage setup requests by validating documentation, approvals, effective dates, and implementation requirements.
• Configure new dealer accounts and maintain existing setups, including products, programs, plans, pricing, and related account settings.
• Translate approved business documentation, rate cards, and setup instructions into accurate system configurations.
• Perform detailed quality control to ensure data accuracy, pricing integrity, calculations, forms, and effective dates align with approved documentation.
• Collaborate with Pricing, Install, Accounting, and other cross-functional teams to resolve discrepancies and support successful implementations.
• Research and correct setup-related issues impacting reporting, commissions, reserves, contract processing, and downstream operations.
• Participate in testing, validation, process improvements, and ongoing maintenance of training and process documentation.

What could accelerate your success in this role

We're looking for someone who:

• Is known for their exceptional attention to detail and commitment to quality.
• Stands out for their organizational skills and ability to manage multiple priorities effectively.
• Demonstrates strong analytical thinking and problem-solving abilities.
• Is recognized for their collaborative approach and ability to build strong cross-functional partnerships.
• Has 2-4 years of experience in administrative systems, operations, implementation support, pricing support, contract administration, or a related field.
• Has experience interpreting business documentation and translating requirements into accurate system configurations.
• Is proficient in Microsoft Office applications, particularly Excel and Outlook, as well as workflow and CRM tools such as Salesforce.
• Communicates effectively and can clearly explain setup requirements, discrepancies, and process impacts to a variety of stakeholders.
• Is comfortable learning new systems and adapting to evolving processes and technologies.

Why you'll love working with us

A work environment where learning and development merge with a collective pursuit of excellence.

A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.

The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

Competitive benefits

• Flexible Health, Dental and Vision insurance
• 401(k) + company match
• PTO Plan
• employee and family assistance program
• ergonomic furniture program
• performance bonus
• much more!

• Medical, Dental, and Vision Insurance
• Company-Paid Term Life, AD&D Insurance, Long and Short-Term Disability Insurance
• Company-Paid Health Advocate Benefit
• Wellness Allowance
• Generous Paid Time Off Plan and Holidays
• 401(k) With Company Match
• Competitive Bonus Program
• Employee Assistance Program
• Employee Discount Program

• Medical, Dental and Vision Insurance
• Company-Paid Term Life, AD&D Insurance, Long and Short-Term Disability Insurance
• Company-Paid Health Advocate Benefit
• Wellness Allowance
• Generous Paid Time Off Plan and Holidays
• 401(k) With Company Match
• Competitive Bonus Program
• Employee Assistance Program
• Employee Discount Program

About us

iA American is a wholly owned subsidiary of iA Financial Group, one of the largest insurance and wealth management groups in North America. Through the acquisition of Innovative Aftermarket Systems (IAS), Southwestern, and Dealers Assurance Company (DAC), iA American provides automotive protection products, reinsurance solutions, dealer support services, direct-to-consumer products, and in-house administration. Founded in 1892, iA Financial Group is recognized for its long-term stability, strong financial foundation, and commitment to investing in its employees and their professional growth.

Important Note

This job profile reflects a summary of the role and does not prescribe or restrict the responsibilities that may be assigned. Responsibilities may change at any time to meet business needs. Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.

Company iA American Warranty, L.P.

Posting End Date 2026-11-16

Our Commitment to Diversity and Inclusion

Our differences make us unique, and even stronger.

That’s why, at iA Financial Group, we are committed to supporting and celebrating diversity.

We are continually building a team that is as diverse as the people and communities we serve.

By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts!

Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

To learn more about opportunities, visit: iA Financial Group Careers