Admin Scheduler

Trident Security Solutions; Cupertino (CA); On-site; USD 30,000 - 47,000; Full time

Job summary

Trident Security Solutions in Cupertino is seeking an Admin Scheduler to support The Client and Trident scheduling operations. The Scheduler serves as a resource for scheduling questions and coordinates schedules, training, and the resolution of scheduling conflicts in a timely manner.

The role requires strong communication, excellent organization, and the ability to balance priorities. Working hours are Friday-Tuesday, 1:00 PM-10:00 PM, with potential travel between client sites.

Qualifications

• High School Diploma is required.
• 2+ years of scheduling experience is required.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Proficient in iOS applications (Numbers, Pages, Keynote).
• Experience with Shiftboard is required.

Responsibilities

• Perform scheduling tasks in support of The Client & Trident scheduling.
• Coordinate schedules, training, and resolving scheduling conflicts in a timely manner.
• Balance availability and resources against incoming requests to ensure timely task completion.
• Report scheduling irregularities to supervisors for further investigation.
• Schedule time off requests and leave of absences.
• Coordinate with other departments about schedules, assistance, and details.
• Resolve scheduling conflicts promptly.

Skills

MS Office

iOS apps

Education

High School Diploma

Tools

Shiftboard

Job description

Company Overview

Trident Security Solutions wants our team members to know they are valued!

Trident Mission

TRIDENT is a company of dedicated Security Specialists focused on providing superior Tier-1 level security support services to our customers, on time and at the best possible price.

Trident Values

• Do everything with honesty and integrity


• Achieve excellence in every job


• Superior customer and employee service


• Securing customer’s operational and technical goals

Job Summary

Securing customer’s operational and technical goals

The Admin Scheduler is responsible for coordinating schedules for Trident personnel in support of The Client & Trident scheduling operations. The Scheduler serves as a resource for scheduling questions and coordinates schedules, training, and the resolution of scheduling conflicts in a timely manner.

Hours

Friday-Tuesday 1:00 PM-10:00 PM

Responsibilities

• Perform scheduling tasks in support of The Client & Trident scheduling.


• Serve as a coordinator for schedules, training, and resolving scheduling conflicts in a timely manner.


• Balance the availability and resources against incoming requests to ensure all tasks are completed on time and adjust schedules as necessary to accommodate changes in priorities or deadlines.


• Report any scheduling irregularities to supervisors for further investigation.


• Schedule time off requests and leave of absences.


• Schedule accordingly without any conflicts with accommodations.


• Communicate and coordinate with other departments about schedules, assistance, and special details.


• Resolve scheduling conflicts as they occur in a timely manner.


• Answer questions and provide information as needed, referring and escalating issues to the appropriate resources.


• All other duties, as assigned.

Qualifications

• High School Diploma is required.


• 2 or more years of scheduling experience is required.


• Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, and PowerPoint).


• Proficient in applications (iOS, Numbers, Pages, Keynote).


• Experience with Shiftboard is required.

Required Licenses and Certifications

• Must possess a valid/current California Driver’s License.

Required Skills and Abilities

• Strong interpersonal skills required to establish and maintain positive relationships with Trident’s customers, Trident’s Corporate Office, and employees on site.


• Must possess excellent written and verbal communication skills.


• Ability to work independently and as part of a team.


• Excellent organizational, planning, and time management skills.


• Excellent problem analysis and problem-solving skills.


• Excellent judgment and decision-making ability.


• Must have initiative, attention to detail and accuracy.


• Must be able to multi-task and have the ability to prioritize tasks.


• Must be adaptable.

Working Environment and Physical Requirements

• Long hours on a computer/laptop and using a computer keyboard.


• Regularly required to sit, stand and walk; talk or hear, both in person and by telephone.


• May be required to stoop, kneel, bend, crouch and lift up to 25 pounds.


• This job may require the ability to travel frequently between client buildings and/or campuses.


• May be required to drive a company vehicle between sites or to run errands.


• Flexibility and willingness to work nights, weekends, holidays, and overtime, when needed.

Reporting Structure

• The Scheduler in Cupertino is a full-time hourly non-exempt role that reports directly to the Operations Manager.


• The Scheduler works closely with The Client leadership and The Client employees.