Admin & Customer Service Specialist — POS & Logistics

Pine Belt CDJR MS; Vidalia (LA); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Job summary

Southern Tire Mart is seeking a dependable customer service associate to handle incoming calls, process orders in our POS system, and assist with logistics and billing inquiries. You will support the office team, maintain orderly records, and uphold company policies and safety standards.

The role emphasizes strong communication skills and the ability to multitask in a fast-paced environment, with benefits including health and retirement options.

Qualifications

• Must be at least 18 years old and able to pass a pre-employment drug screen.
• High school diploma or GED required.
• Customer service or logistics experience preferred but not required.
• Strong verbal and written communication skills are essential.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Answer incoming phone calls and provide excellent customer service.
• Communicate effectively with customers, coworkers, and corporate office personnel.
• Utilize the POS system to locate, enter, and process customer orders.
• Assist with logistics, billing inquiries, and account-related questions.
• Support the office team with administrative tasks as needed.
• Maintain accurate and organized records of customer interactions and transactions.
• Uphold company policies, procedures, and safety standards.

Skills

Customer service

Communication

Multitasking

Verbal communication

Written communication

Education

High school diploma or GED

Tools

POS system

Basic computer skills

Job description

Southern Tire Mart is seeking a dependable customer service associate to handle incoming calls, process orders in our POS system, and assist with logistics and billing inquiries. You will support the office team, maintain orderly records, and uphold company policies and safety standards.

The role emphasizes strong communication skills and the ability to multitask in a fast-paced environment, with benefits including health and retirement options.