Admin Assistant (Service Coordinator)

Hydrogen UK Ltd; El Cajon (CA); Hybrid; USD 46,838 - 53,726; Full time

Job summary

Hydrogen UK Ltd is seeking an Admin Assistant - Service Coordinator to provide administrative support to the Service Planning team in a fast-paced environment. The role requires strong organizational and customer service skills, with daily office duties and data entry using Microsoft Office.

The position offers hybrid work with onsite Monday-Thursday and remote Friday, a 12-month contract, and the opportunity to support field crews and service scheduling.

Qualifications

• High school diploma or equivalent.
• Proficient in Word and Excel.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent customer service.

Responsibilities

• Answer and manage a high volume of incoming phone calls.
• Schedule trench inspections.
• Dispatch gas and electric field crews.
• Respond to customer inquiries professionally and efficiently.
• Provide administrative support to the Service Planning team.
• Print maps and prepare documents as needed.
• Assist with special projects and other general office duties.
• Maintain accurate records and perform data entry using Microsoft Office applications.

Skills

MS Word

MS Excel

Customer service

Communication

Organizational skills

Education

High school diploma

Tools

Microsoft Office

Job description

Admin Assistant - Service Coordinator

Location: San Diego, El Cajon, CA Work Schedule: Hybrid - Onsite Monday-Thursday, Remote Friday Core Hours: 6:30 AM - 3:30 PM Duration: 12-month contract

Compensation

• Max Pay Rate: $34-39/hour

Position Overview

Our client is seeking a highly organized and adaptable Service Coordinator to provide administrative support to the Service Planning team. This role requires someone who thrives in a fast-paced environment, excels at multitasking, and has strong customer service and communication skills.

Key Responsibilities

• Answer and manage a high volume of incoming phone calls.
• Schedule trench inspections.
• Dispatch gas and electric field crews.
• Respond to customer inquiries professionally and efficiently.
• Provide administrative support to the Service Planning team.
• Print maps and prepare documents as needed.
• Assist with special projects and other general office duties.
• Maintain accurate records and perform data entry using Microsoft Office applications.

Required Qualifications

• High school diploma or equivalent.
• Strong proficiency in Microsoft Office, particularly Word and Excel.
• Excellent communication and organizational skills.
• Ability to multitask and prioritize in a fast-paced, constantly changing environment.
• Strong customer service skills and attention to detail.

Preferred Candidate Qualities

• Adaptable and able to manage changing priorities.
• Comfortable handling multiple tasks simultaneously.
• Dependable with strong problem-solving skills.
• Team-oriented with a proactive attitude.

Interview Process

• One interview with the hiring manager and two additional supervisors.

Work Environment

• Hybrid schedule:
  • Onsite: Monday-Thursday
  • Remote: Friday
• Standard working hours are 6:30 AM to 3:30 PM.

Equipment

The staffing supplier will provide:

• Laptop for both in-office and remote work.
• Home monitor for remote workdays.