Adjuster Sr

Sedgwick Claims Management Services Ltd; Texas; On-site; USD 70,000 - 110,000; Full time

Job summary

Sedgwick Claims Management Services Ltd is seeking a Senior Adjuster to investigate complex insurance claims, determine coverage, and negotiate settlements. You will interview claimants, inspect property damage, and prepare detailed reports while coordinating with legal and other departments as needed.

The role requires a bachelor's degree, an active adjuster license, and professional designations (IIA-AIC preferred).

Qualifications

• Bachelor's degree (preferred) and active pursuing another professional designation (IIA-AIC).
• State adjuster license required.
• Strong communication and customer service skills; ability to handle sensitive information.

Responsibilities

• Investigate complex claims against insurance or other parties.
• Interview claimants and witnesses; review police/hospital records and inspect property damage.
• Estimate repairs, prepare findings, and negotiate settlements with claimants.

Skills

Communication

Customer service

Interpersonal skills

Attention to detail

Time management

Teamwork/independent work

Microsoft Office

Education

Bachelor's degree

IIA-AIC designation

State adjuster license

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceAdjuster SrPRIMARY PURPOSE: To investigate claims against insurance or other companies for personal, casualty, or property loss or damages; attempts to effect out-of-court settlement with claimant.ESSENTIAL FUNCTIONS and RESPONSIBILITIESHandles complex losses locally unassisted up to designated authority; assists on larger losses, including handling accounting-based losses (business interruption and stock)Examines claim form and other records to determine insurance coverage.Interviews, telephones, or corresponds with claimant and witnesses regarding claim.Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.Estimates cost of repair, replacement, or compensation.Prepares report of findings and negotiates settlement with claimant.Recommends litigation by legal department when settlement cannot be negotiated.Attends litigation hearings.Revises case reserves in assigned claims files to cover probable costs.Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.ADDITIONAL FUNCTIONS and RESPONSIBILITIESPerforms other duties as assigned.Supports the organization's quality program(s).Travels as required.QUALIFICATIONSEducation & LicensingBachelor's degree from an accredited college or university preferred. Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required.ExperienceFive (5) years of related experience or equivalent combination of education and experience required.Skills & KnowledgeStrong oral and written communication, including presentation skillsPC literate, including Microsoft Office productsDemonstrated commitment to timely reportingStrong customer service skillsStrong interpersonal skillsAttention to detail and accuracyGood time management and organizational skillsAbility to work independently or in a team environmentAbility to meet or exceed Performance CompetenciesWORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlinesPhysical :Must be able to stand and/or walk for long periods of time.Must be able to kneel, squat or bend.Must be able to work outdoors in hot and/or cold weather conditions.Have the ability to climb, crawl, stoop, kneel, reaching/working overheadBe able to lift/carry up to 50 poundsBe able to push/pull up to 100 poundsBe able to drive up to 4 hours per day.Must have continual use of manual dexterity.Auditory/Visual : Hearing, vision and talkingThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.