Adjuster

Sedgwick Claims Management Services Inc.; Tennessee; Hybrid; USD 52,000 - 74,000; Full time

Job summary

Sedgwick is seeking a dedicated Claims Adjuster in Tennessee to handle property and casualty losses for insurers. You will review policies, interview claimants and witnesses, and inspect property to determine liability and potential investigations.

The role involves preparing reports, negotiating settlements, and possibly supporting litigation or reserve adjustments. A state license is required, and an IIA-AIC designation is encouraged for professional growth.

Qualifications

• Bachelor's degree preferred.
• IIA-AIC designation within 12–18 months.
• Appropriate state adjuster license is required.

Responsibilities

• Examine policies and records to determine coverage.
• Interview claimants and witnesses regarding claims.
• Inspect property damage and assess liability and investigation methods.
• Estimate cost of repair, replacement, or compensation.
• Prepare findings and negotiate settlements with claimants.
• Recommend litigation when settlements cannot be reached.
• Attend litigation hearings.
• Revise case reserves to cover probable costs.
• Assist in preparing loss experience reports to aid profitability.

Skills

Communication

Judgment

Multitasking

Education

Bachelor's degree

IIA-AIC designation

State adjuster license

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Adjuster.

PRIMARY PURPOSE:

To handle losses and claims for property and casualty insurers.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Examines insurance policies and other records to determine insurance coverage.
• Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim.
• Consults police and hospital records and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
• Estimates cost of repair, replacement, or compensation.
• Prepares report of findings and negotiates settlement with claimant.
• Recommends litigation by legal department when settlement cannot be negotiated.
• Attends litigation hearings.
• Revises case reserves in assigned claims files to cover probable costs.
• Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

• Education & Licensing Bachelor's degree from an accredited college or university preferred.
• Obtain IIA-AIC designation within 12 to 18 months.
• Appropriate state adjuster license is required.
• Experience None.

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical: Must be able to stand and/or walk for long periods of time. Must be able to kneel, squat or bend. Must be able to work outdoors in hot and/or cold weather conditions. Have the ability to climb, crawl, stoop, kneel, reaching/working overhead Be able to lift/carry up to 50 pounds Be able to push/pull up to 100 pounds Be able to drive up to 4 hours per day. Must have continual use of manual dexterity.

Auditory/Visual: Hearing, vision and talking

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

For more, see sedgwick.com