ADA Compliance & Accessibility Specialist

University of Utah; Campus (IL); Hybrid; USD 51,000 - 64,000; Full time

Job summary

The University of Utah is seeking an ADA Compliance Specialist to serve as a subject‑matter expert on accommodations, accessibility, and compliance under Title I of the ADA, PWFA, and Title VII. This role provides consultative guidance to employees and supervisors, conducts individualized assessments, and ensures the University’s accommodation processes are consistent, timely, and supportive.

A significant portion of this role involves high‑volume customer service, including responding to calls

Qualifications

• Knowledge of ADA Title I, PWFA, and Title VII religious accommodations.
• Experience conducting interviews, assessments, or case management.
• Ability to produce clear, defensible documentation.

Responsibilities

• Coordinate ADA, PWFA, and Title VII accommodations from intake to resolution.
• Provide high-volume employee consultation via calls and emails.
• Conduct individualized assessments and review medical documentation as needed.
• Collaborate with supervisors to assess coverage, workflow, and feasible accommodations.
• Maintain confidential, accurate case notes and align with regulations.

Skills

ADA compliance knowledge

Customer service

Interpersonal communication

Education

Bachelor’s degree or higher

Job description

The University of Utah is seeking an ADA Compliance Specialist to serve as a subject‑matter expert on accommodations, accessibility, and compliance under Title I of the ADA, PWFA, and Title VII. This role provides consultative guidance to employees and supervisors, conducts individualized assessments, and ensures the University’s accommodation processes are consistent, timely, and supportive.

A significant portion of this role involves high‑volume customer service, including responding to calls