AD, Commercial Training and Development

our future Intern; Johns Creek (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Boehringer Ingelheim Pharmaceuticals, Inc. in the United States seeks an Associate Director, Commercial Training & Development to tailor the US strategy for a specific species area and to lead training for all customer-facing teams.

The role combines curriculum design, delivery, and stakeholder management across Marketing, Sales, and HR. You will partner with internal and external resources, manage end-to-end training plans, evaluate impact, and ensure regulatory review processes.

Qualifications

• Bachelor's degree in Business, Marketing, Life Sciences, or related fields with 7+ years progressive experience.
• Prior experience in animal health or pharmaceuticals preferred.
• Sales management and/or sales training experience highly preferred.
• Strong communication and presentation skills with the ability to influence leadership.
• Ability to train user groups and key stakeholders with cross-functional collaboration.
• Experience leading multiple projects in a matrixed organization.

Responsibilities

• Design and develop training materials for assigned species, including selling and leadership skills.
• Partner with Marketing, Sales, HR and vendor partners to create annual training plans.
• Influence business stakeholders and refine strategies and programs.
• Own end-to-end training curricula creation and delivery for customer-facing teams.
• Evaluate training effectiveness and iterate content for ongoing improvement.
• Manage relationships with training vendors and ensure proper MLR review processes.
• Lead cross-species leadership development initiatives and partner with species marketing teams.
• Adopt and tailor the US AH Training & Development strategy to the go-to-market plan.
• Mentor rotational trainees and oversee budget and resource use.

Skills

Communication

Presentation skills

Training & development

Sales mgmt experience

Leadership experience

Project management

Stakeholder management

Travel willingness

Education

Bachelor's degree

Job description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

The Associate Director, Commercial Training & Development is responsible for adapting the US Training & Development strategy to a specific assigned species area. This role is a dedicated Training & Development expert and advisor to a specific species leadership team on the strategy, design, development, approval, creation, execution, delivery, and evaluation of all training associated with all customer facing teams. The incumbent deeply understands the rapidly dynamic marketplace and how business objectives to influence and advise business leadership on Training & Development to maximize selling potential within the business segment. This role customizes curriculum and delivery based on the specific go-to-market strategies and constantly re-evaluate methodologies.

The Associate Director, Commercial Training & Development is responsible for delivering training through a mix of internal and external resources for a full spectrum of training topics including, but not limited to new leader onboarding, On-going Training, POA or Launches. The incumbent maintains strong relationships and stakeholder management with marketing & sales leadership, key external partners, and Human Resources counterparts. This role designs and delivers creative Training & Development solutions by leveraging a variety of resources incorporating technology and external resources as well as strategically builds a suite of training tools through a mix of synchronous and asynchronous delivery. The Associate Director, Commercial Training & Development owns responsibility for Training & Development for critical launches that may require a transformative approach to current practices.

Duties & Responsibilities

• Serves as primary Training Lead for Species to design and develop training materials. Topics may include Selling Skills, Business Skills, Coaching, Sales Management Development, Certified Field Training (CFT) as well as and Advanced Training.
• Partners with Marketing, Sales, Professional Services Veterinarians, HR, CFE, and/or vendor partner to create and deliver training plan annually that represents training needs for assigned audiences and to evolve the plan accordingly.
• Proactively influences and appropriately challenges business stakeholders.
• Proactively identifies opportunities and develops/refines strategies/projects.
• Develops innovative new programs/training capabilities and gain buy in from key stakeholders for implementation.
• End-to-end responsibility for training plans, either working with a vendor partner or independently, through the creation and implementation of training curricula and related materials for all customer-facing teams, including Field Based Teams, Marketing and select internal target audiences.
• Evaluates and measures training content to determine areas of success and improvement and evolve ongoing iterations.
• Maintains strong relationships with training vendor partners and all program aspects.
• For training materials that they have independent ownership on, leads the MLR review process cross-functionally by partnering with other CFE members (if applicable), Legal, and Regulatory reviewers, and applicable vendor partners.
• For content that is created (owned) by a training vendor, responsible for supervising proper MLR review of materials.
• As assigned, leads and facilitates cross-species Leadership Development initiatives as led by the Director, AH Training & Development for leadership at all levels (Vice President, Executive Director, Director, and Manager) within the customer-facing organization.
• Acts as Primary Training & Development business partner to a Species Marketing team offering key adult learning expertise.
• Responsible for adopting the overall US AH Training & Development strategy within the species area while tailoring to the applicable go-to-market strategy.
• Mentors field force rotational trainees as assigned.

Requirements

• Bachelors’ Degree in Business, Marketing, Life Sciences, or related fields with a minimum of seven (7) years progressive experience.
• Minimum 7 years of business related experience required with experience in animal health or pharmaceuticals preferred.
• Due to the management training component, prior experience as a sales manager and/or sales trainer is highly preferred.
• Demonstrated understanding and ability to apply principles, concepts, practices, and standards including knowledge and use of Animal Health or Pharma data and working knowledge of industry practices.
• Demonstrated excellent communication and presentation skills and ability to work with other disciplines.
• Ability to train user groups and key stakeholders.
• Demonstrated ability to identify and analyze problems, evaluate alternatives, and implement effective solutions.
• Demonstrated ability to effectively manage multiple priorities and coordinate efforts with colleagues from several functional areas.
• Ability to work independently with a high degree of accuracy and attention to detail in the fast-paced environment.
• Demonstrated ability to achieve results in a highly matrixed organization.
• Ability to influence, collaborate and interact effectively a senior leadership team and multiple key stakeholders across sales and marketing to align on objectives and provide consistent training direction.
• Demonstrated success in managing several large-scale projects and/or programs.
• Demonstrated ability to manage budget and resource.
• Ability to travel - Assumes ~25% travel (including overnight travel).

Eligibility Requirements:

• Must be legally authorized to work in the United States without restriction.
• Must be willing to take a drug test and post-offer physical (if required).