Acute Service Coordinator

Devereux Advanced Behavioral Health; Northern (KY); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

PTO and sick leave

403(b) retirement plan

Employee Assistance Program

Job summary

Devereux Advanced Behavioral Health seeks an Acute Service Coordinator to assist individuals experiencing homelessness and behavioral health challenges. The role links inpatient transitions to outpatient services and community supports, emphasizing a strengths-based approach.

You will engage with clients and families, assess needs, promote service planning, and collaborate with multiple providers to ensure a comprehensive plan is in place and effectively delivered.

Qualifications

• Bachelor's degree in relevant fields as listed.
• Two years of human service experience with mental illness knowledge.

Responsibilities

• Engage individuals and families to build lasting relationships.
• Assess strengths and needs through interviews and records.
• Develop and implement a comprehensive service plan with partners.
• Evaluate services received by individuals served by the program.
• Coordinate with providers to locate new resources for clients.
• Lead interdisciplinary planning meetings to ensure appropriate services.

Education

Bachelor's Degree in Social Work, Psychology, Criminal Justice, Counseling, Sociology, Education with a certificate in Special Education or Nursing with a Registered Nurse License.

Job description

Description

Devereux/TCV is currently seeking a dedicated and responsible person to fill our Acute Service Coordinator position

Position

Acute Service Coordinator

Pay Range

$26.28 - $29.01 per hour

Schedule

The normal workweek for this position is 37.5 hours M-F, however, the incumbent must be extremely flexible with their schedule in providing evening and weekend hours when necessary and/or to deal with a crisis or other unusual situation as needed.

Location

Greater Pittsburgh Area

Braddock

PA

US

Job Description

We are looking for a person who believes in a strengths-based approach as the ASC will serve those experiencing homelessness and who have behavioral health challenges in connecting them to crucial services and supports during the transition period to housing. In addition, the ASC will assist individuals leaving inpatient psychiatric care in making the transition to outpatient services and community supports.

The ASC position is designed to:

• Engage and develop relationships with the individual and his/her family in order to build lasting relationship.
• Assess the individual and family strengths and needs in collaborative method through individual and/or collateral interviews and reviews of social and clinical information provided by other entities.
• In close collaboration with the consumer, family members and other service providers, promote service planning efforts which result in developing, documenting and implementing a comprehensive service plan driven by the individual utilizing all the agreed upon strengths and needs.
• Evaluate all services received by individuals who are served by the Service Coordination program.
• Investigate new resources and communicate with providers of prospective resources as a liaison on behalf of the individual being served.
• Convene and facilitate interdisciplinary service planning meetings or other related team meetings to ensure appropriateness and responsiveness of services in relation to individual and/or family needs.

Ideal Candidate Will

Possess the ability to demonstrate commitment to and utilization of the best practice of:

• Housing First
• Harm Reduction
• Trauma Informed Care
• Crisis De-escalation
• Agility

Career Acceleration

Devereux is proud to offer ASCEND - the first career accelerator program exclusively designed to give behavioral healthcare workers - the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes tuition and student loan repayment!

What Devereux TCV offers YOU:

• Competitive wages and comprehensive benefits package, including medical, prescription, dental and vision.
• Generous paid time off (PTO) and paid sick leave,
• 403 (b) retirement plan.
• Employee Assistance, wellness and work/life balance programs.
• Extensive opportunities for training, development and professional growth.
• Dynamic and supportive working environment.

Qualifications

• Bachelor's Degree in Social Work, Psychology, Criminal Justice, Counseling, Sociology, Education with a certificate in Special Education or Nursing with a Registered Nurse License.
• Two (2) years of human service working experience with knowledge of mental illness and other human services.
• Child Abuse History, Criminal Clearance (ACT 33/34) and FBI Clearances.
• Valid PA driver’s license with three (3) year driving history.

Diversity and Inclusion

Our employment policies of Devereux Advanced Behavioral Health are to recruit and hire qualified employees without discrimination because of race, religion, creed, color, age, sex, marital status, national origin, citizenship status, ancestry, disability, veteran status, communication ability, gender identity or expression or sexual orientation and to treat them equally with respect to compensation and opportunities for advancement - including upgrading, promotion and transfer - consistent with individual skills and the needs of Devereux.

Company Overview

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.

Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care.

Culture and Expectations

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time.

Benefits

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment.

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
• Student loan debt assistance, tuition reimbursement and continuing education assistance.
• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.
• Employee assistance / work-life balance program.

Contact Information

Devereux is a drug-free workplace, drug screening required. EOE