Acumatica ERP Tech Analyst | Hybrid Role & Integrations

HD Fowler Company; Bellevue (WA); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health, Dental & Vision

Paid time off

Discretionary bonuses

401(k) plan

Gym membership reimbursement

Job summary

HD Fowler Company seeks a full-time Acumatica ERP Tech Analyst to support and optimize our Acumatica Cloud ERP environment from our Bellevue, WA corporate office. The role reports to the ERP Manager and collaborates with leadership to improve integration with business processes.

Initially on-site in Bellevue, WA until ERP go-live, then hybrid work is available. The candidate will troubleshoot across Finance, Distribution and CRM modules, document issues, and guide end users through solutions.

Qualifications

• Strong analytical and problem-solving skills.
• Experience with ERP systems, ideally Acumatica.
• Acumatica badges or certifications preferred but not required.
• Proficiency with SQL queries, reports and dashboards.
• Familiarity with API integrations and automation schedules.

Responsibilities

• Provide first‑ and second‑level technical support for Acumatica ERP.
• Troubleshoot issues across modules using logs and diagnostic tools.
• Reproduce and document issues in the service desk and escalate as needed.
• Guide users through solutions via phone, chat, email or remote sessions.
• Analyze business processes to understand impact on workflows and suggest fixes.
• Educate End Users on best practices and Acumatica features.
• Manage service requests and ensure timely resolution.
• Participate in user acceptance testing (UAT) and data validation.
• Assist during training rollout and data quality efforts.

Skills

Analytical thinking

Problem solving

Education

Bachelor’s degree in computer science, IT, or related field

Tools

SQL

APIs

Dashboards

Avalara integrations

Job description

HD Fowler Company seeks a full-time Acumatica ERP Tech Analyst to support and optimize our Acumatica Cloud ERP environment from our Bellevue, WA corporate office. The role reports to the ERP Manager and collaborates with leadership to improve integration with business processes.

Initially on-site in Bellevue, WA until ERP go-live, then hybrid work is available. The candidate will troubleshoot across Finance, Distribution and CRM modules, document issues, and guide end users through solutions.