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Sunrise Senior Living in Oakton, VA is seeking an Activities & Volunteer Coordinator to lead resident engagement, volunteer services, concierge operations, and customer experience programs that strengthen connections, purpose, and well-being.
You will supervise team members and volunteers, recruit and train volunteers, track engagement metrics, and partner with Sales and Resident Care on move-ins. This role offers growth opportunities within a supportive team.
At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and customer experience programs—creating connection, purpose, and well-being that drive resident and family satisfaction.
Plan, implement, and evaluate resident-centered engagement programs and events
Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care
Supervise team members, volunteers, and concierge staff
Recruit, onboard, train, and retain volunteers; build community partnerships
Track participation, satisfaction, and engagement metrics to improve programming
Manage engagement documentation, calendars, reporting, and technology platforms
Lead concierge operations, delivering exceptional experiences for residents, families, and visitors
Support budgeting, staffing, scheduling, and operational planning
Partner with Sales and Resident Care on move-ins and ongoing engagement
Ensure compliance with safety, regulatory, and Sunrise quality standards
2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management
Proven ability to lead teams and manage multiple priorities
Strong organizational, communication, and event-planning skills
Experience with volunteer/engagement technology and reporting preferred
Sound judgment in a fast-paced environment
Passion for creating meaningful resident experiences
Valid driver's license, if required
Activities & Volunteer Coordinator | Resident Engagement | Volunteer Services | Concierge Operations | Senior Living | Memory Care | Event Planning
22.15 - 27.75
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
myFlexPay offered to get paid within hours of a shift
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements
Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.
Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.