Activities Assistant

Capital Vacations, LLC; Hollywood Beach (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Capital Vacations, LLC is seeking an Activities Assistant to design and implement engaging activities for resort guests. You will coordinate events, publish calendars, and ensure high standards of guest service across all guest touchpoints.

The role requires strong communication, leadership, and multitasking abilities, with a focus on safety and teamwork. Flexibility to work evenings, weekends, and holidays is expected.

Qualifications

• Minimum one year of experience in guest service/retail.
• Minimum one year of recreational activities experience.
• Timeshare experience a plus.
• Good communication and interpersonal skills; ability to motivate guests to participate in activities.

Responsibilities

• Design and implement resort activities for all resort guests.
• Coordinate special events with off-site vendors and attractions.
• Publish and design weekly activities calendar.
• Provide exemplary guest service to owners, exchangers, and resort guests.
• Supervise and train staff as needed.
• Ensure safety procedures are followed in all recreational areas.

Skills

Guest service

Communication

Leadership

Multitasking

Event planning

Staff supervision

Safety procedures

Computer skills

Education

High school diploma or GED

Some college preferred

Tools

Microsoft Office

Publisher/Word/Excel

Job description

What are you motivated by?

The Activities Assistant assesses, plans, implements, and evaluates programs for guests' activities, which are multi-faceted, meet the guests' functional needs, and reflect the interests of guests

What You’re Great At

• The responsibilities listed may not apply to all locations
• Design and implement resort activities for all resort guests
• Maintain and balance operational expenses for the department
• Design and implement special events for holidays and other occasions
• Coordinate special projects and events with off-site vendors and attractions
• Publication and design of weekly activities calendar
• Purchase and maintenance of sports equipment and gaming library
• Quality control of recreational areas, including basketball courts, tennis courts, pool areas, and children’s playground
• Provide follow up reports to management with regards to special projects and responsibilities
• Assist in the planning of employee-related functions within the workplace
• Supervise and train staff where necessary
• Provide exemplary guest service to all owners, exchangers and resort guests
• Next level of customer service and problem resolution
• Responsible for knowing proper safety procedures for resort
• Use and maintenance of all office equipment (i.e., computers, color laser printers, fax machines, digital cameras, and scanners)
• Complies with all Company policies and procedures
• Performs all other related duties and projects as assigned by immediate supervisor

Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Here’s What You Can Expect

At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve.

Here’s What You Have Already Achieved

• High school diploma or GED required (Some college preferred)
• Minimum one year of experience in guest service/retail
• Minimum one year of recreational activities experience
• Timeshare experience a plus
• Good communication and interpersonal skills, ability to motivate guests to engage in activities. Must be able to perform multi-task functions in coordination with management. Must have leadership skills and the ability to manage, direct, and complete assigned duties. Ability to process and resolve guest request
• Skilled in the use of computer programs such as Microsoft Publisher, Word, Excel, Outlook, and FrontPage
• Must be able to stand or sit for 10-hour shift. Outgoing personality and positive attitude a must
• Flexible schedule, ability to work evenings, weekends and holidays