Activities Assistant

Capital Vacations; Hollywood (AL); Vor Ort; USD 28.000 - 42.000; Vollzeit

Zusammenfassung

Capital Vacations, LLC in Hollywood, AL is seeking an Activities Assistant to plan, implement, and evaluate guest activities across the resort. You will tailor programs to guests' interests and ensure safety and quality in recreation spaces.

The role requires at least a high school diploma, one year of guest service and recreational activities experience, and the ability to lead and train staff. Proficiency with Microsoft Office is helpful, and occasional evenings, weekends, and holidays are

Qualifikationen

• High school diploma or GED required; some college preferred.
• Minimum one year of guest service or retail experience.
• Minimum one year of recreational activities experience.
• Timeshare experience is a plus.
• Effective communication and interpersonal skills; ability to motivate guests.
• Ability to multi-task and collaborate with management.
• Proficiency in Microsoft Office suite.

Aufgaben

• Design and implement resort activities for all resort guests
• Maintain and balance operational expenses for the department
• Design and implement special events for holidays and other occasions
• Coordinate special projects and events with off-site vendors and attractions
• Publication and design of weekly activities calendar
• Purchase and maintenance of sports equipment and gaming library
• Quality control of recreational areas, including basketball courts, tennis courts, pool areas, and children’s playground
• Provide follow up reports to management with regards to special projects and responsibilities
• Assist in the planning of employee-related functions within the workplace
• Supervise and train staff where necessary
• Provide exemplary guest service to all owners, exchangers and resort guests
• Next level of customer service and problem resolution
• Responsible for knowing proper safety procedures for resort
• Use and maintenance of all office equipment (i.e., computers, color laser printers, fax machines, digital cameras, and scanners)
• Complies with all Company policies and procedures
• Performs all other related duties and projects as assigned by immediate supervisor

Kenntnisse

Guest service

Multi-tasking

Leadership

Computer skills

Ausbildung

High school diploma or GED

Tools

Microsoft Publisher

Microsoft Word

Microsoft Excel

Microsoft Outlook

FrontPage

Jobbeschreibung

What are you motivated by?:

The Activities Assistant assesses, plans, implements, and evaluates programs for guests' activities, which are multi-faceted, meet the guests' functional needs, and reflect the interests of guests

What you’re great at:

• The responsibilities listed may not apply to all locations
• Design and implement resort activities for all resort guests
• Maintain and balance operational expenses for the department
• Design and implement special events for holidays and other occasions
• Coordinate special projects and events with off-site vendors and attractions
• Publication and design of weekly activities calendar
• Purchase and maintenance of sports equipment and gaming library
• Quality control of recreational areas, including basketball courts, tennis courts, pool areas, and children’s playground
• Provide follow up reports to management with regards to special projects and responsibilities
• Assist in the planning of employee-related functions within the workplace
• Supervise and train staff where necessary
• Provide exemplary guest service to all owners, exchangers and resort guests
• Next level of customer service and problem resolution
• Responsible for knowing proper safety procedures for resort
• Use and maintenance of all office equipment (i.e., computers, color laser printers, fax machines, digital cameras, and scanners)
• Complies with all Company policies and procedures
• Performs all other related duties and projects as assigned by immediate supervisor

Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Here’s what you can expect:

At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose.

Here’s what you have already achieved:

• High school diploma or GED required (Some college preferred)
• Minimum one year of experience in guest service/retail
• Minimum one year of recreational activities experience
• Timeshare experience a plus
• Good communication and interpersonal skills, ability to motivate guests to engage in activities. Must be able to perform multi-task functions in coordination with management. Must have leadership skills and the ability to manage, direct, and complete assigned duties. Ability to process and resolve guest request
• Skilled in the use of computer programs such as Microsoft Publisher, Word, Excel, Outlook, and FrontPage
• Must be able to stand or sit for 10-hour shift. Outgoing personality and positive attitude a must
• Flexible schedule, ability to work evenings, weekends and holidays