Active Courtesy Clerk: Customer Service & Store Support

Hy-Vee, Inc.; Quincy (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

Hy-Vee, Inc. in Quincy, IL is seeking a Courtesy Clerk to support customers from checkout to car, and to keep the store clean, stocked, and welcoming. You will assist customers, package purchases, stock shelves, and help train new clerks in a fast-paced retail environment.

The role emphasizes active, physical work, teamwork, and delivering a friendly, efficient shopping experience as part of Hy-Vee’s commitment to customer smiles.

Qualifications

• No education or experience required; we will provide all the training you need to succeed.
• No prior qualifications needed; this role is designed for entry-level applicants.
• Ability to learn on the job and follow store procedures.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making each visit great.
• Package customer purchases and assist in transporting to their vehicle.
• Bring carts in from the parking lot and cart corrals during shifts.
• Clean registers, restrooms, break room, and backroom; sweep and mop floors as needed.
• Clean the can redemption area and empty recycle bins where applicable.
• Stock, face, and rotate merchandise; understand shelf tags and locations.
• Pull product forward to maintain a full, organized appearance.
• Check prices on products as needed.
• Maintain front end supplies including bags and receipt paper.
• Help train new courtesy clerks.
• Deliver product to customers and assist in all departments as requested within wage/hour guidelines.
• Shovel, salt, and sand walkways as needed.
• Work with coworkers as a team to ensure customer satisfaction.
• Attend to special projects and maintain hygiene and store guidelines.
• Report to work on schedule and on time.

Skills

Follow instructions

Basic math

Communication

Teamwork

Job description

Hy-Vee, Inc. in Quincy, IL is seeking a Courtesy Clerk to support customers from checkout to car, and to keep the store clean, stocked, and welcoming. You will assist customers, package purchases, stock shelves, and help train new clerks in a fast-paced retail environment.

The role emphasizes active, physical work, teamwork, and delivering a friendly, efficient shopping experience as part of Hy-Vee’s commitment to customer smiles.