Active Adult Community Operations Manager

Greystar; Matthews (NC); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive Medical, Dental, Vision, &

Paid Time Off

401(k) with Company Match

Housing discount at Greystar-managed

Résumé du poste

Greystar seeks a Community Manager for an Active Adult community (55+) to oversee onsite staff, ensure exceptional resident experiences, strong financial performance, and full regulatory compliance. The role serves as the primary liaison between ownership, residents, and the onsite team, driving operational excellence and long-term success.

Responsibilities include responding to resident concerns, managing leasing and occupancy goals, coordinating budgets and reports, supervising staff,

Qualifications

• Bachelor’s degree preferred in Business Management, Real Estate, or related field.
• 4-6 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community.
• Excellent communication, conflict resolution, and customer service skills.
• Detail-oriented and self-motivated with the ability to work independently, as a leader, and as a collaborative member of a team.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilités

• Responds promptly to resident concerns, complaints, questions, and requests, and takes appropriate action to resolve and address issues.
• Handles escalated resident disputes with empathy and problem-solving.
• Completes various required accounting, financial, administrative, operational, and other reports, and performs other duties as assigned or as necessary, ensuring accuracy and timeliness.
• Serves as the liaison with ownership, investors, and regional/asset management teams.
• Leads ownership/partner site visits, providing performance updates, market insights, and suggestions to improve overall performance and financial success of the property.
• Provides recommendations for long-term asset preservation, revenue growth, and expense control strategies.

Connaissances

Property management

Sales

Customer service

Leadership

Communication

Formation

Bachelor's degree in Business Management, Real Estate, or related field

Outils

Entrata

Yardi

OneSite

Description du poste

Greystar seeks a Community Manager for an Active Adult community (55+) to oversee onsite staff, ensure exceptional resident experiences, strong financial performance, and full regulatory compliance. The role serves as the primary liaison between ownership, residents, and the onsite team, driving operational excellence and long-term success.

Responsibilities include responding to resident concerns, managing leasing and occupancy goals, coordinating budgets and reports, supervising staff,