Activation Project Coordinator — Onsite in Jacksonville

CSI Companies; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

Fitness facility access

Award-winning corporate culture

HSA with company match

401(k) retirement plan

Job summary

CSI Companies seeks a Project Coordinator to support activation onboarding projects in a fast-paced setting at our Jacksonville, FL office. You’ll coordinate logistics, maintain project infrastructure, and serve as a subject matter expert for activation tools and processes.

The role requires 2-4 years in project coordination, strong analytics, and excellent communication. You’ll collaborate with Sales Support, Recruiting, Finance, and Project Management to ensure timely delivery and continuous

Qualifications

• Bachelor’s degree or equivalent combination of education and experience; healthcare IT experience preferred.
• 2-4 years of experience in project coordination, operations, onboarding, activation, or related roles.
• Strong analytical and problem-solving skills with the ability to evaluate processes, identify opportunities, and implement effective solutions.
• Experience with project management and collaboration tools such as Jira, Confluence, Miro, or Smartsheet is preferred.
• Excellent written, verbal, and interpersonal communication skills with a strong customer-service mindset.
• Proven ability to build relationships, collaborate across teams, and influence stakeholders to achieve project goals.
• Highly organized and detail-oriented, with the ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment.
• Demonstrated ability to work independently, take initiative, and drive projects and tasks through completion.
• Strong conflict resolution, negotiation, and adaptability skills, with the ability to navigate changing priorities and ambiguous situations.
• Proficiency in Microsoft Office Suite, including advanced Excel skills; experience with Applicant Tracking Systems (Bullhorn preferred).
• Basic understanding of budgeting, project tracking, and operational reporting, with willingness to travel occasionally in support of large-scale project launches.

Responsibilities

• Support the planning, execution, and successful delivery of client activation and onboarding projects across cross-functional teams.
• Coordinate project logistics, including kickoff events, meetings, resource scheduling, materials, signage, and stakeholder communications.
• Manage client onboarding readiness by tracking requirements, ensuring documentation accuracy, and meeting critical project timelines.
• Maintain project infrastructure and systems, including Bullhorn job setup, project workbooks, trackers, SharePoint documentation, and reporting dashboards.
• Serve as a subject matter expert for Activation tools and processes, providing guidance, troubleshooting support, and system enhancements.
• Develop and maintain training materials, workflow documentation, process guides, surveys, and operational resources to support project success.
• Partner with Sales Support, Recruiting, Finance, and Project Management teams to ensure seamless project execution and information sharing.
• Monitor project metrics, generate operational reports, and provide stakeholders with updates on performance, progress, and service improvements.
• Coordinate with technical teams to manage escalations, system integrations, ticket workflows, and resolution of high-priority issues.
• Support continuous improvement initiatives by evaluating processes, implementing workflow enhancements, and ensuring adherence to activation standards and best practices.

Skills

Analytical thinking

Communication skills

Relationship building

Organization

Initiative

Conflict resolution

Adaptability

MS Office proficiency

Education

Bachelor’s degree or equivalent

Tools

Jira

Confluence

Miro

Smartsheet

Bullhorn

Job description

CSI Companies seeks a Project Coordinator to support activation onboarding projects in a fast-paced setting at our Jacksonville, FL office. You’ll coordinate logistics, maintain project infrastructure, and serve as a subject matter expert for activation tools and processes.

The role requires 2-4 years in project coordination, strong analytics, and excellent communication. You’ll collaborate with Sales Support, Recruiting, Finance, and Project Management to ensure timely delivery and continuous