ACT Team Lead

The Lakes Region Mental Health Center, Inc.; Laconia (NH); On-site; USD 75,000 - 95,000; Full time

Job summary

The Lakes Region Mental Health Center, Inc. is seeking aClinical Professional for a full-time days role as ACT Team Lead.

The position includes supervision of ACT staff, community-based direct care, and collaboration with community partners to monitor and develop the program. Responsibilities include leading team meetings, supervising staff, ensuring fidelity to ACT practices, handling referrals, documenting records, and participating in recruitment, budgeting, and agency committees.

Qualifications

• Leadership and team-building abilities.
• Strong written and verbal communication.
• Knowledge of diagnosis, treatment planning, medications, crisis intervention.
• Ability to build rapport with patients and staff.
• Respectful, dignified interactions with patients and staff.
• Person-centered treatment approach and openness to feedback.
• Ability to prioritize workload and manage administrative duties.
• Represents patients/program/agency within and outside the agency.
• Proficient with office software and EHR systems.

Responsibilities

• Lead ACT team meetings with prescriber and ACT specialist to promote collaboration.
• Provide individual supervision and staff orientation to program philosophy and goals.
• Monitor fidelity to ACT measures and best practices.
• Oversee referrals and staff assignments.
• Assess patient health needs and provide outreach when needed.
• Ensure timely documentation per agency standards.
• Provide crisis intervention and direct care in the community as needed.
• Assist in recruiting and hiring processes with program director.
• Manage program budget and monitor costs and data.
• Represent Lakes Region Mental Health Center in community and on committees.

Skills

Leadership

Management communication

Clinical knowledge

Rapport with patients

Respectful treatment

Person-centered care

Program feedback

Workload organization

Representing organization

Computers/EHR

Verbal communication

Attention to detail

Availability after hours

Education

Masters in mental health counseling, social work, psychology, counseling or related field

Job description

Clinical Professional Full Time , Days

Position Summary: The ACT Team Lead willprovide supervision and mentoring for staff on the Assertive Community Treatment Team (ACT), provide administrative team oversight and provide direct care to patients while collaborating and communicating with community partners on program monitoring and development.

• Facilitates team meetings in collaboration with the team Prescriber and ACT Specialist, promotes team cooperation and integration to create effective team functioning and communication and stimulate team growth.
• Provide individual supervision for all assigned ACT staff. Educates and orients staff to program philosophy/values and goals to ensure understanding of, commitment to, and cohesiveness of program goals and vision.
• Demonstrates a working knowledge of the ACT fidelity scale and implements best practices to ensure strong adherence to all fidelity measures.
• Oversees the referrals to the ACT team and assigns staff in a timely manner.
• Provides on-going assessment of scheduled patients concerning health problems, providing outreach services to patients when appropriate and deemed necessary.
• Assures quality and timely documentation on records/paperwork of staff on their teams according to agency standards.
• Provides crisis intervention and other direct care, mainly in the community, to facilitate team collaboration.
• In conjunction with the Director and Assistant Director, has responsibility for recruiting new staff members, to include screening candidates, participating in interview sessions and assisting in the hiring process.
• Has general knowledge of the program’s budget and monitors financial and statistical data to manage the program’s costs, revenues, and overall service delivery.
• Participates in community-based organizations as a representative of Lakes Region Mental Health and participates on agency committees.
• Understands the philosophy and operating procedures of LRMHC and apply them effectively both within and outside the agency.
• Attendance at statewide meetings representing LRMHC for ACT.
• Performs all other duties as requested by the Program Director

Required Skills/Abilities

The individual must possess the knowledge, skills and ability noted below or be able to explain and demonstrate how the individual can perform the essential functions of the job, with or without reasonable accommodation, using some combination of skills and abilities.

• Demonstrated leadership, relationship and team building skills.
• Strong management communication skills, ensuring compliance and consistent programmatic standards/values throughout the agency.
• Working knowledge of diagnosis, treatment planning, medications, and crisis intervention techniques.
• Ability to establish a rapport with patients and staff.
• Treats patients and staff with dignity and respect.
• Takes a person-centered approach to treatment, as noted through supervision, team participation, and feedback from patients and staff.
• Provides input into program issues and shares/receives feedback in a healthy, constructive atmosphere.
• With the assistance of the Program Director, can organize and prioritize the workload so that administrative duties are completed efficiently and in timely manner.
• Represents the patients/program/agency constructively both within and outside the agency
• Ability to use computers and Microsoft Office Suite as well as learn LRMHC’s electronic health record system.
• Ability to express or exchange ideas by means of the spoken word and to receive detailed information through oral communication. Primary functions include activities in which verbal communication with patients and with others is key to job effectiveness.
• Visual acuity must meet a minimum standard to work with preparing, reading and analyzing data and reports, work with computer terminals, etc.
• Monday through Friday work schedule with occasional requirements to cover emergencies after hours

Education and Experience:

• Masters in mental health counseling, social work, psychology, counseling or related field as specified in He-M426-11 and He-M426-13 with 2 to 3 years’ experience in mental health, crisis intervention or medical setting or related position, offering direct mental health services.
• Must possess a valid NH driver’s license.

Physical Requirements:

• Is able to sustain light physical effort such as frequent standing, walking, bending, stooping, or reaching and/or occasional lifting of items 20 lbs. or more.
• Is able to tolerate periods of heavy workload or excessive stress.