Team Director

Jewish Board of Family and Children's Services; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

A community behavioral health organization in New York is seeking a Team Director to lead an ACT Team. The role includes ensuring clinical services are delivered using evidence-based practices and managing day-to-day operations. Responsibilities include supervising staff, conducting performance evaluations, and participating in community outreach. The ideal candidate holds a Master's Degree in a related field and has at least three years of relevant experience, with a NY State licensure required.

Qualifications

• Master's Degree or higher in social work, psychology, rehabilitation counseling or related field.
• NY State licensure as LMSW, LCSW, LMHC, LMFT, Licensed Psychologist or Licensed Creative Arts Therapist.
• Minimum of three years related work experience.

Responsibilities

• Lead ACT Team, ensuring clinical services using evidence-based approaches.
• Provide on-going training and supervision to clinical staff.
• Conduct performance evaluations and provide training.
• Assist Program Director in hiring, orientation, and staff evaluations; provide training through supervision and meetings.
• Ensure timely reporting across systems and maintain accurate documentation.
• Lead daily team meetings and review minutes.
• Carry a caseload equivalent to half a full caseload.
• Participate in intake of new referrals and ongoing service plan reviews.
• Supervise program interns and coordinate clinical supervision where needed.
• Engage in community outreach and establish linkages with shelters and related groups.
• Complete all required notes, risk assessments and paperwork.
• Provide after-hours emergency coverage on a rotating basis.

Skills

Clinical supervision

Direct patient services

Community outreach

Administrative management

Staff training

Hiring and orientation

Education

Master's Degree in social work, psychology or related field

Tools

Microsoft Office

Electronic medical records

Job description

The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resiliency of our communities.

PROGRAM DESCRIPTION

The ACT program provides an integrated set of evidenced based treatment, rehabilitation, case-management and support services to individuals residing in Shelters and/or living in supportive housing programs or their own residences in the community who are diagnosed with severe mental illness and whose needs have not been well met by more traditional service delivery approaches. Through a mobile, multi-disciplinary team of staff, recipients are supported in their recovery through an individualized, person-centered model of care.

POSITION OVERVIEW:

The Team Director takes lead as a member of the ACT Team, which promotes a team based approach in its work with adults with behavioral health disorders living in homeless shelters or in the community. S/he is responsible for ensuring clinical services are provided using evidence based approaches and best practice, and managing day to day operations to ensure the program runs smoothly and with minimal disruptions to client services. The Team Director provides on-going training, supervision, and guidance to the clinical and office staff.

KEY ESSENTIAL FUNCTIONS

• Team Director dedicates 50% of his/her time to direct patient services in the community and dedicates the remaining 50% to administrative and supervisory duties.
• Responsible for the day to day clinical and operational operations of the ACT team and ensures adequate coverage to meet the clinical needs of the clients and to be in compliance with the contract.
• Responsible for the quality of services and uses outcomes data and client feedback to inform services.
• Helps Program Director with hiring and orienting new staff; conducting performance evaluations, providing training through regular supervision and team meetings; and addressing problematic behaviors and performance issues.
• Responsible for insuring all reporting requirements are being adhered to in a timely manner. This includes staff documentation, reporting into various systems that interact with ACT as well as conducting internal reviews of documentation.
• Conducts side‑by‑side contacts with staff as part of direct patient services.
• Provides regularly scheduled supervision to clinical staff members through daily team meetings, case conferences and one‑on‑one supervision with team members.
• Lead daily team meetings, review minutes of each meeting.
• Will carry a caseload equivalent to one‑half a full caseload.
• Active participant in the intake process for new referrals, and reviews clients’ ongoing service plans.
• Ensures appropriate supervision of all program interns, either through direct supervision or by overseeing the clinical supervision provided by other appropriately licensed and trained team members.
• May run specialized groups and/or provide clinical coverage in absence of team members.
• Is a key staff resource for community outreach efforts and may perform such outreach and establish linkages with shelters and other groups, individuals or organizations which may be helpful to our clients.
• Completes all necessary notes, progress notes, risk assessments and other paperwork as required.
• Provide after‑hours emergency coverage via cell phone on a rotating basis.

EDUCATIONAL / TRAINING REQUIRED

A Master’s Degree or higher in social work, psychology, rehabilitation counseling or a related field plus NY State licensure as:

• Licensed Master of Social Work (LMSW), Licensed Clinical Social Work (LCSW), Licensed Mental Health Counseling (LMHC), Licensed Marriage and Family Therapy (LMFT), Licensed Psychologist or Licensed Creative Arts Therapist.

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE

• Minimum of three years of related work experience,
• A minimum of one year of direct clinical supervision preferred
• Specialized experience with substance use disorders, vocational services, family therapy, and/or homelessness a plus.
• Previous work on an ACT team or Mobile Crisis team a plus

COMPUTER SKILLS REQUIRED

• Proficient in Microsoft Office
• Proficient use of electronic records and data entry for medical notes

VISUAL AND MANUAL DEXTERITY

• The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs.

WORK ENVIRONMENT / PHYSICAL EFFORT

50% of the work is performed in the community, 50% on site.