Acquisition Specialist - State Farm Agent Team Member

Berenice Mendez - State Farm Agent; Lewisville (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Growth potential

Paid time off

Valuable career-building experience

Job summary

Berenice Mendez - State Farm Agent is seeking an Acquisition Specialist to create exceptional client experiences and support the growth of the agency. Core responsibilities include establishing customer relationships, providing exceptional service, and educating clients about insurance options.

The ideal candidate must excel in communication, be dedicated to customer service, and possess proactive problem-solving skills. The position offers an hourly pay plus commission, growth opportunities, and valuable career-building experience.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to customers and anticipate their needs.
• Excellent communication skills for assisting customers.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.
• Meet customer needs while promoting business development.

Skills

Customer service orientation

Effective communication skills

Proactive problem-solving

Job description

ROLE DESCRIPTION:

As an Acquisition Specialist with Berenice Mendez, you will create exceptional client experiences that support the growth of a successful insurance agency. You will also be responsible for general administrative tasks, including acting as a receptionist by greeting visitors, answering phone calls, and managing front desk activities. Your attention to detail, strong customer service skills, and genuine desire to help people make you an ideal fit for this role. In this position, you will enhance your career by resolving customer inquiries, coordinating with agency team members, and anticipating the needs of the community you serve.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience