Acima Assistant Store Manager

Acima; Nesconset (NY); On-site; USD 150,000 - 200,000; Full time

Job summary

A leading company in the Lease-To-Own sector is seeking an Assistant Store Manager to enhance customer service and drive sales. The role involves account management, collaborating with retail partners, and educating customers about leasing benefits. Comprehensive benefits and career growth opportunities are offered.

Benefits

Medical, dental, vision, life insurance

401(k) with company match

Paid time off

Weekly pay

Partner discounts

Qualifications

• Must be at least 18 years old.
• Excellent communication and interpersonal skills.
• Organized with good time-management skills.

Responsibilities

• Driving customer growth through various channels.
• Educating customers on Lease-To-Own terms and benefits.
• Addressing and resolving customer issues promptly.

Skills

Communication

Interpersonal Skills

Time Management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

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Who We Are

At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We are a leader in the Lease-To-Own space, offering customers the ability to acquire their dream products without traditional financing constraints. Currently, we have over 30,000+ retail partners and are growing daily! Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching lives one lease at a time.

The Role

The Assistant Manager reports to the Store Manager and assists with account management, sales activities, and customer service. This role involves collaborating with Acima retail partners to process credit applications, converting them into credit customers, reviewing lease applications, promoting leasing benefits, and driving sales conversions. The position is based in one of our retail partner store locations.

Compensation

The role is paid hourly, with potential bonuses or incentives based on performance, paid monthly. The hourly rate ranges from $18.00 to $19.00, plus potential bonuses.

Key Responsibilities

Sales/Account Management

• Driving customer growth through various channels (web, partner stores, walk-ins)
• Identifying and fulfilling customer needs promptly
• Educating customers on Lease-To-Own terms, benefits, and application process
• Converting applications into sales, including web and in-store orders
• Collaborating with store partners and communicating with the Store Manager

Customer Service

• Building partnerships with retail store personnel for referrals and education
• Addressing and resolving customer issues promptly
• Creating a positive work environment to retain coworkers

Job Requirements

• Must be at least 18 years old
• High school diploma or GED
• Excellent communication and interpersonal skills
• Proficiency with Microsoft Office and relevant software
• Familiarity with rental or leasing industry practices is a plus
• Organized with good time-management skills and multitasking ability
• Flexible schedule, including evenings, weekends, and holidays
• Consistent in-person attendance

Why Work For Acima?

• Comprehensive benefits: medical, dental, vision, life insurance, 401(k) with company match, paid time off, and more
• Award-winning culture
• Career growth opportunities
• Weekly pay
• Partner discounts

Work Hours & Physical Demands

This is a full-time role, with varied hours including evenings and weekends. The job requires standing, walking, bending, and other physical activities throughout the day.

Equal Opportunity Statement

Acima is committed to diversity and inclusion, ensuring all employment decisions are made without discrimination based on race, religion, gender, age, or other protected characteristics.

Additional Information

This description is an excerpt and other duties may be assigned as needed. We promote a diverse, inclusive workplace and are an equal opportunity employer.