Acima Assistant Store Manager

AcceptanceNow; Nesconset (NY); On-site; USD 150,000 - 200,000; Full time

Job summary

A leading company in the Lease-To-Own space seeks an Acima Assistant Store Manager to assist with account management and sales activities. This role involves collaborating with retail partners and providing excellent customer service. The position offers a competitive hourly rate and comprehensive benefits, including health insurance and 401(k).

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Time Off

Partner Discounts

Qualifications

• Must be at least 18 years old.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Driving customer growth through various channels.
• Educating customers on Lease-To-Own terms and benefits.
• Building partnerships with retail store personnel.

Skills

Communication

Interpersonal Skills

Organization

Time Management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

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Who We Are

At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We are a leader in the Lease-To-Own space, offering customers the ability to acquire their dream products without traditional financing constraints. Currently, we have over 30,000+ retail partners and are growing daily! Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time.

The Role

The Assistant Manager reports to the Store Manager and assists with account management and sales activities while providing excellent customer service. The role involves collaborating with Acima retail partners to process credit applications and web orders, converting them into credit customers. Additionally, the Assistant Store Manager reviews lease applications, promotes leasing benefits, and drives conversions. This position is based in one of our retail partner store locations.

Compensation

The position is paid hourly, with potential bonuses and incentives based on performance. The hourly rate ranges from $18.00-$19.00/hr, plus potential monthly bonuses. Eligibility for bonuses depends on employment status and meeting plan requirements.

Key Responsibilities

Sales/Account Management

• Driving customer growth through various channels (web, partner stores, walk-ins)
• Identifying and fulfilling customer needs promptly
• Educating customers on Lease-To-Own terms, benefits, and application process
• Closing sales by converting applications, including in-store and web orders
• Collaborating with partner stores in all operations aspects
• Reporting to and communicating with the Store Manager regarding store and coworker activities

Customer Service

• Building partnerships with retail store personnel to generate referrals and educate customers
• Addressing and resolving customer issues to maintain satisfaction
• Creating a positive work environment to retain coworkers and minimize issues

Job Requirements

• Must be at least 18 years old
• High school diploma or GED
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and relevant software
• Familiarity with rental or leasing practices is a plus
• Organized with good time-management skills
• Flexible schedule including evenings, weekends, and holidays
• Consistent in-person attendance

Why Work for Acima?

• Comprehensive benefits including health, dental, vision, life insurance, 401(k), paid time off, and more
• Award-winning culture
• Opportunities for career growth
• Weekly pay
• Partner discounts

Expected Hours of Work

This is a full-time position with varying days and hours, including evenings and weekends.

Physical Demands

The role involves talking, listening, standing, walking, bending, and other physical activities throughout the day.

Equal Opportunity Statement

Acima is an equal opportunity employer committed to diversity and inclusion, making employment decisions without regard to race, religion, color, national origin, disability, sex, age, sexual orientation, citizenship, veteran status, or other protected characteristics.

This is an excerpt from the full job description. Other duties may be assigned as needed. We are dedicated to creating an inclusive work environment.