ACH & Wire Specialist — Banking Ops & Growth

Arrow Bank NA; City of Glens Falls (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Paid vacation, sick time, holidays

Medical, Dental, Vision Insurance

Job summary

Arrow Financial Corporation seeks an ACH and Wire Specialist in Glens Falls to process and reconcile electronic transactions, review data, and support the branch network. You will handle ACH origination, returns, and wire transfers while ensuring compliance with NACHA rules and company policies.

You will provide service to customers and collaborate with external entities, aiming for accurate processing and timely issue resolution.

Qualifications

• Associate’s Degree or equivalent experience required.
• 2 years prior banking experience with expanded knowledge of banking regulations preferred.
• Basic knowledge of NACHA rules preferred.
• Proficient in Microsoft Office Suite: Word, Excel, and Outlook.
• Strong problem-solving skills and ability to analyze and solve problems independently.
• Ability to prioritize multiple tasks to meet deadlines.

Responsibilities

• Process ACH origination, returns, exceptions and reclamations in a timely and accurate manner per NACHA rules.
• Process incoming and outgoing wire transfers in a timely and accurate manner.
• Research, report and resolve exceptions per department policies.
• Monitor for suspect, erroneous and fraudulent electronic transactions.
• Review data for proper authorizations and compliance; take appropriate action.
• Update, modify and correct data to meet department goals.
• Provide outstanding customer service by anticipating and addressing needs.

Skills

Prioritization

Customer service

NACHA rules knowledge

Problem solving

Deadline-focused

Multi-tasking

Education

Associate’s degree or equivalent experience

2 years banking experience

Tools

Microsoft Office Suite

Job description

Arrow Financial Corporation seeks an ACH and Wire Specialist in Glens Falls to process and reconcile electronic transactions, review data, and support the branch network. You will handle ACH origination, returns, and wire transfers while ensuring compliance with NACHA rules and company policies.

You will provide service to customers and collaborate with external entities, aiming for accurate processing and timely issue resolution.