ACH Specialist — On-site Payments & Compliance

Zions Bank; Midvale (UT); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Adoption Assistance

HSA/FSA

PTO and Holidays

401(k) Plan

Profit Sharing

Mental health benefits

Tuition Reimbursement

Job summary

Zions Bancorporation is seeking an ACH Specialist to ensure accurate and compliant processing of ACH transactions. The role is on-site Monday–Friday, 9:00 am–5:30 pm MDT in Midvale, UT or Phoenix, AZ.

Ideal candidates will handle origination tasks, perform OFAC checks, and maintain ACH contracts while delivering outstanding customer service and support to clients and internal partners.

Qualifications

• Requires High School diploma or equivalent and some experience with accounting, balancing, banking and electronic payment processing, ACH systems or other directly related experience.
• A combination of education and experience may meet job requirements.
• Strong research, communication, and customer service skills.
• Ability to meet deadlines and resolve issues with guidance.
• Proficiency in PC applications; knowledge of ACH systems is a plus.

Responsibilities

• Process ACH transactions in accordance with regulatory requirements and internal policies.
• Handle daily ACH origination tasks, including client file processing, returns, reversals, rejects, death notifications, and reclamations.
• Conduct OFAC verifications and manage exception items.
• Set up and maintain ACH contracts for origination clients.
• Review daily reports, perform reconciliations, and complete data entry tasks.
• Develop a working knowledge of Federal Regulation E, OFAC guidelines, and NACHA Operating Rules.
• Prioritize and manage workflow to ensure operational efficiency.
• Troubleshoot and resolve customer and internal partner issues.
• Deliver outstanding customer service and support.
• Perform additional duties as assigned.

Skills

Accounting basics

Balancing

Banking knowledge

Customer service

Research

Communication

PC applications

ACH systems

Education

High School diploma

Job description

Zions Bancorporation is seeking an ACH Specialist to ensure accurate and compliant processing of ACH transactions. The role is on-site Monday–Friday, 9:00 am–5:30 pm MDT in Midvale, UT or Phoenix, AZ.

Ideal candidates will handle origination tasks, perform OFAC checks, and maintain ACH contracts while delivering outstanding customer service and support to clients and internal partners.