ACE Hardware Key Holder / Key Carrier

Carlie C's IGA; Kenansville (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

ACE Hardware is seeking a Key Holder/Key Carrier in Kenansville, NC. The role blends hardware sales with supervisory duties, cash handling, and administrative tasks to maintain a safe and welcoming store environment.

The Key Carrier will open/close the store per schedule, act as MOD when management is absent, and support inventory control, price updates, and customer service across departments.

Qualifications

• Experience: 6 months to 1 year in retail key carrier role.
• Skills: Strong communication, basic math for cash handling, basic computer/POS literacy.
• Physical Demands: Stand/walk, lift 40–50 lbs, ladders and key-cutting equipment use.
• Availability: Flexible to work mornings, evenings, weekends, holidays.

Responsibilities

• MOD responsibilities: supervise floor when Store Manager is absent.
• General store operations: assist customers, operate POS, process transactions quickly and accurately.
• Inventory: assist with stocking, updating price tags or plan-o-grams.

Skills

Clear communication

Cash handling

POS literacy

Tools

POS system

Job description

Position:ACE Hardware Key Holder / Key Carrier

Location: Kenansville, NC

Job Id:2739

# of Openings:0

Key Holder / Key Carrier

Reports To: Store Manager / Assistant Store Manager
Position Type: Hourly, Full-Time or Part-Time

Position Summary

The Key Carrier is responsible for opening and/or closing the store according to schedule and directing store operations in the absence of store and assistant management. This role blends standard hardware sales duties with administrative tasks, cash handling, and supervisory responsibility to ensure a safe, efficient, and welcoming shopping environment.

Essential Duties and Responsibilities

• Manager on Duty (MOD) Responsibilities:
  • Serving as the primary supervisor on the floor when the Store Manager is absent.
  • Providing register overrides, handling complex customer returns, and resolving customer complaints.
• General Store Operations:
  • Assisting customers across all major hardware departments using Ace’s standard service model.
  • Operating the Point of Sale (POS) system and processing transactions quickly and accurately.
  • Assisting with inventory controls, stocking shelves, and updating price tags or plan-o-grams.

Qualifications & Requirements

• Experience: Minimum of 6 months to 1 year of retail key carrier experience.
• Skills: Strong communication, basic math proficiency for cash handling, and basic computer/POS literacy.
• Physical Demands: Ability to stand and walk for extended periods, lift up to 40–50 lbs regularly, and perform tasks like climbing ladders or operating key-cutting machines.
• Availability: Must have open flexibility to work early mornings, late evenings, weekends, and holidays according to store scheduling needs.