Accounts & Teller Specialist - Customer Growth & Solutions

Paylocity; Mount Aetna (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401k w/ company match

Paid time off; paid holidays

Group and voluntary life insurance and

disability insurance

Aflac supplemental plans

Employee Assistance Program

Job summary

First Citizens Community Bank is seeking a Universal Associate to provide timely, courteous customer service and accurately process transactions. The role emphasizes promoting bank products, assessing customer needs, and supporting a sales culture while maintaining accurate balances and adhering to banking regulations.

Responsibilities include handling deposits, accounts maintenance, IRA/SEP files, and operating procedures.

Qualifications

• High school diploma or equivalent educational experience.
• One year experience as a Universal Associate I (preferred).

Responsibilities

• Provide timely and courteous customer service.
• Process customer transactions in a professional, accurate, and efficient manner.
• Promote the bank’s sales culture and referral programs.
• Assess customer financial needs and suggest bank services and products.
• Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.
• Follow procedures and comply with banking regulations.
• Identify customer needs and develop solutions to exceed goals and expectations.
• Interact constructively with co-workers.

Skills

Customer service

Sales orientation

Analytical skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Position-related software

Job description

First Citizens Community Bank is seeking a Universal Associate to provide timely, courteous customer service and accurately process transactions. The role emphasizes promoting bank products, assessing customer needs, and supporting a sales culture while maintaining accurate balances and adhering to banking regulations.

Responsibilities include handling deposits, accounts maintenance, IRA/SEP files, and operating procedures.