Accounts Supervisor

State of Missouri; Missouri; On-site; USD 55,000 - 75,000; Full time

Job summary

The State of Missouri is seeking a candidate to support the Developmental Disabilities division, focusing on billing operations, staff training, and workload management. This role will collaborate with internal teams and external stakeholders to ensure accurate timekeeping, billing, and process efficiency across multiple locations in Missouri.

Ideal candidates have 4–6 years of relevant experience, a BA/BS or equivalent, and training in process improvement programs.

Qualifications

• 4–6 years of relevant experience (substitutions may be allowed).
• Preferred Bachelor’s degree and training in process improvement programs.
• Lack of post-secondary education will not automatically disqualify applicants.

Responsibilities

• Manage employee time and leave requests.
• Maintain staff workload distribution.
• Manage billing team mailbox.
• Provide training for new staff.
• Provide training to outside stakeholders as requested.
• Resolve time sensitive and complex billing issues.
• Manage billing project requests; report back to requesting team and/or outside stakeholders.
• Minimal travel may be required.
• Other duties as assigned.

Skills

Billing management

Staff training

Time & leave management

Stakeholder communication

Project management

Process improvement

Education

Bachelor's degree

Lean Six Sigma training

Missouri Way / Leadership Academy

Job description

Job Location: This position can be domiciled at any DMH Developmental Disabilities location throughout the State of MO.

Job Location: This position can be domiciled at any DMH Developmental Disabilities location throughout the State of MO.

Why You’ll Love This Position

The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team, YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities. As a member of the Universal Design and Assistive Technology Team, you contribute to a Division initiative and a national movement.

• Monthly engages.
• Manage employee time and leave requests.
• Maintain staff workload distribution.
• Manage billing team mailbox.
• Provide training for new staff.
• Provide training to outside stakeholders as requested.
• Resolve time sensitive and complex billing issues.
• Manage billing project requests; report back to requesting team and/or outside stakeholders.
• Minimal travel may be required.
• Other duties as assigned.

Minimum Qualifications

• 4-6 years of relevant experience (substitutions may be allowed).

Preferred Qualifications

• Bachelor's degree
• Training, certification, and/or education in continuous process improvement programs such as Lean Six Sigma as well as completion of Missouri Way, Leadership Academy, and similar programs.

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.