Accounts Resolution Representative

Saint Peter's Healthcare System; Piscataway Township (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Tuition assistance

Onsite parking

Health insurance

Job summary

Saint Peter's Healthcare System is seeking an Accounts Resolution Representative to support Resource Services. The role involves generating monthly vendor performance and bad debt reports, managing small balance accounts, coordinating with agencies, and reconciling vendor records to strengthen AR processes.

The candidate should have at least 1 year in a patient accounting environment, excellent communication skills, and the ability to work independently while handling stressful situations.

Qualifications

• Clear and professional communication by telephone, written and verbal.
• Ability to work independently and efficiently.
• Capable of handling stressful situations with a professional demeanor.
• Experience with computers and standard office equipment.

Responsibilities

• Generate monthly reports for hospital management on vendor performance, bad debt liquidation, and vendor utilization.
• Oversee flow of small balance accounts and placement of bad debt agencies; contact agencies on status and close-back cases.
• Adjust bankruptcy cases to A/R, as appropriate.
• Perform file reconciliation between each vendor and the hospital system.
• Maintain all vendor related performance reports.

Skills

Communication skills

Independent working

Stress management

Job description

Accounts Resolution Representative

Resource Services

The Accounts Resolution Representative will:

• Generate monthly reports for hospital management related to vendor performance, bad‑debt liquidation, and overall vendor utilization.
• Oversee flow of small balance accounts, and primary and secondary placement of bad debt agencies; maintain contact with bad debt agencies regarding status of account, and close‑back cases.
• Adjust bankruptcy cases to A/R, as appropriate.
• Perform file reconciliation (number of records, etc.) between each vendor and the hospital system.
• Maintain all vendor related performance reports.

Requirements:

• Minimum of 1 year experience in a patient accounting/business office environment.
• Able to communicate clearly and professionally on telephone along with excellent interpersonal, written, and verbal communication skills.
• Ability to work independently and efficiently.
• Ability to handle stressful situations with a professional demeanor.
• Experience with computers, adding machine and normal office equipment (telephone, fax, copier, voice mail, etc.).

We offer competitive base rates that are determined by many factors, including job‑related work experience, internal equity, and industry‑specific market data. In addition to base salary, some positions may be eligible for clinical certification pay and shift differentials.

The salary range listed for exempt positions reflects full‑time compensation and will be prorated based on employment status.

Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future. Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back‑up daycare, free onsite parking, and recognition rewards.

You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.