This position is responsible for ensuring accurate invoice processing and implementing collection strategies to optimize cash flow and minimize overdue accounts.
Job Responsibilities of the Accounts Receivable Supervisor
- Responsible for processing and overseeing daily cash postings.
- Manage A/R inbox workflow and monitor completion of weekly cash and A/R balances.
- Manage the review of the A/R Aging and support communications with sales and management to ensure timely resolution of open balances.
- Depositing and applying deposits, miscellaneous deposits and AR and cancellation processing.
- Generate manual billings as necessary
- Processing of monthly dealer refunds
- Support ongoing account collection efforts
- Maintain customer account reconciliations to ensure accounts are current within established payment terms among vendors and internal stakeholders.
- Receive, research, and resolve a variety of routine and high-priority internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate parties
- Responsible for prepping for month-end close in timely and accurate review of variances and support AR close.
- Assist with implementation, process improvement, SOPs, ensure adherence to company guidelines.
- Develop ideas to improve the department and A/R team.
- Participate in all system testing and support internal and external audit requests.
- Develop leadership skills in non-people management role, focused on building knowledge sharing and reinforcing best practices building leadership adeptness.
- Primary resource for ad hoc AR projects
- Perform other duties as requested.
Job Qualifications of the Accounts Receivable Supervisor
- A self-starter with high attention to detail, committed to meeting deadlines, and comfortable working in a fast-paced, teamwork centric environment with emphasis on accuracy and timeliness
- Ability to seek out answers to complex problems
- Able to think analytically to aid in problem-solving and change management initiatives
- Willingness to be highly accountable, take ownership of the processes assigned
- Extensive working knowledge of Great Plains (or comparable ERP), AS400, Concur and Microsoft Office
- Experienced with processes involving both manual and automated components in systems that are not fully integrated with one another.
- Must be able to communicate clearly and concisely with internal and external parties, both verbally and in writing
- Strong organizational skills; must be detail-oriented and able to multi-task with ease
- Change ready and willing to learn new skills
- Demonstrate learning agility and thought leadership as business needs change and increase in complexity
- Ability to work 40 hours per week while managing a team both in person and remotely.
- Ability to flex hours and in-office scheduling as business needs arise