Accounts Receivable & Student Support Lead

Salt Lake Community College; Salt Lake City (UT); On-site; USD 52,000 - 64,000; Full time

Job summary

Salt Lake Community College seeks a Coordinator, Accounts Receivable to lead student and campus partner support on balances, billing, and collections. You will coordinate daily frontline operations, train staff, maintain training materials, and drive process improvements in a fast-paced environment.

The role requires organization, attention to detail and the ability to navigate multiple priorities while upholding FERPA requirements and campus policies.

Qualifications

• Bachelor’s degree in a business-related field is required.
• 0–3 years of direct accounting experience is expected.
• Strong customer service and communication skills are essential.
• Know-how of FERPA requirements and student data handling.
• Proficiency with Microsoft Office and student information systems.

Responsibilities

• Lead frontline accounts receivable activities for students and campus partners.
• Assist with balances, billing questions, payment plans, holds, and collections inquiries.
• Train and support staff; maintain training materials and reference resources.
• Ensure compliance with federal, state, and institutional policies.

Skills

Customer service

Accounts receivable

FERPA knowledge

Microsoft Office

Staff training

Education

Bachelor’s degree in business-related field

0-3 years accounting experience

Tools

Student information systems

Document management systems

Excel

Outlook

Job description

Salt Lake Community College seeks a Coordinator, Accounts Receivable to lead student and campus partner support on balances, billing, and collections. You will coordinate daily frontline operations, train staff, maintain training materials, and drive process improvements in a fast-paced environment.

The role requires organization, attention to detail and the ability to navigate multiple priorities while upholding FERPA requirements and campus policies.