Accounts Receivable Specialist - Silver Spring, MD

Kay Apartment Communities; Silver Spring (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid holidays

Vacation leave

Sick leave

401(k) retirement savings plan

Life insurance

Year-end bonuses

Rent discount

Extensive training program

Job summary

Kay Apartment Communities in Silver Spring, MD is seeking an Accounts Receivable Specialist for our corporate office. You will handle daily AR tasks, communicate with residents, vendors and staff, and support month-end processes. The role requires strong math and computer skills, attention to detail and excellent communication.

We offer a competitive salary, bonuses and a comprehensive benefits package. Join a team that values service excellence and efficient recordkeeping, with opportunities

Qualifications

• Strong work ethic and reliable time management.
• Solid math and computer skills for AR tasks.
• Ability to handle unpredictable situations with good judgment.
• Detail-oriented with strong organizational skills.
• Excellent written and verbal communication.
• Proficiency with Excel and Word for reporting.

Responsibilities

• Provide superior customer service to residents, staff, vendors and visitors.
• Manage daily AR operations including posting and reviewing payments.
• Process returns, refunds and reversals of payments.
• Research payment discrepancies and resolve issues.
• Assist with monthly lease renewals and move-out processes.
• Maintain AR records and ensure internal controls.

Skills

Strong work ethic

Mathematical skills

Computer skills

Problem-solving

Attention to detail

Customer service

Written and verbal communication

Tools

Microsoft Excel

Microsoft Word

Job description

Accounts Receivable Specialist / Corporate Office – Silver Spring, Maryland

Join Kay Apartment Communities’ team at our corporate office in Silver Spring, Maryland. The Accounts Receivable Specialist at Kay is a motivated employee, who exemplifies superior customer service. The Accounts Receivable Specialist reports to the Accounts Receivable Manager. The position offers a competitive salary, bonuses and an exceptional benefits package.

Responsibilities

• Provide superior customer service and effectively communicate with corporate staff, site staff, vendors and visitors.
• Daily operations of AR functions including reviewing, uploading and posting of payments from all income sources.
• Processing of returns, refunds and reversals of payments received.
• Processing correcting balance entries provided and approved by operations.
• Research and resolution of any payment discrepancies.
• Assist in the generation, preparation, distribution and confirmation of monthly lease renewals.
• Assist with move out process.
• Assist with setting up prior residents payment plans and the transition of bad debt to collection agency.
• Assist with running monthly billing.
• Ensure all internal control policies are followed.
• Positive resident relationship management.
• Maintenance of Accounts Receivable related recordkeeping and document management.
• Other duties as assigned.

Requirements

• Strong work ethic
• Strong mathematical and computer skills
• Ability to use problem-solving skills and best judgment to handle unpredictable situations and challenging interactions
• Strong attention to detail, time management and organizational skills
• Superior customer service skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Excel and Word

Benefits package

• Medical & dental insurance
• Paid holidays
• Vacation/sick leave
• 401(K) retirement savings plan
• Life insurance
• Year-end bonuses
• Rent discount
• Extensive training program

Pre-employment requirements

Criminal background check

Kay Apartment Communities is an Equal Opportunity Employer