Accounts Receivable Specialist (Remote)

The E.W. Scripps Company; Washington; Remote; USD 45,000 - 65,000; Full time

Job summary

A leading media company is seeking a Collections Specialist to engage with clients about overdue accounts. This remote position offers a supportive work environment and career advancement opportunities. Applicants should have prior experience in customer service or collections, along with strong communication skills and attention to detail.

Benefits

Career advancement opportunities

Supportive work environment

Flexible work-life balance

Competitive benefits package

Qualifications

• 2 - 5 years of experience in call center, collections, customer service, or sales.
• Experience in media preferred.
• Excellent communication skills and ability to negotiate effectively.

Responsibilities

• Contact clients regarding past due payments and document calls.
• Propose account write-offs and collaborate on credit issues.
• Process credit card charges for advertisers.

Skills

Organization

Attention to detail

Communication

Negotiation

Education

High school diploma or equivalent

Tools

Excel

Collection software

Job description

Employer Industry: Media Company

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Work remotely, providing flexibility in your work-life balance
- Chance to engage with diverse clients and enhance your communication skills
- Competitive benefits package offered by the employer

What to Expect (Job Responsibilities):
- Contact assigned clients who are past due in payments and document conversations regarding their accounts
- Propose potential account write-offs based on collectability and prepare necessary documentation
- Collaborate with the Credit department on open or potential credit issues
- Handle inbound customer service calls and inquiries from vendors regarding accounts payable issues
- Process monthly/daily credit card charges for local and national media advertisers

What is Required (Qualifications):
- High school diploma or equivalent
- 2 - 5 years of call center, collections, customer service, and/or sales experience
- Experience working in the media industry preferred
- Strong organization skills, accuracy, and attention to detail
- Proficiency in Excel and ability to learn collection software

How to Stand Out (Preferred Qualifications):
- Experience with Wide Orbit preferred
- Excellent negotiation skills
- Ability to communicate effectively under pressure
- Strong written and verbal communication skills
- Previous experience in a media-related environment

#MediaIndustry #CollectionsSpecialist #RemoteWork #CareerGrowth #CustomerService

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