Accounts Receivable Specialist II

1 La-Z-Boy Incorporated; Indiana; On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Basic Life Insurance

401k with company match

9-11 paid holidays

Two weeks vacation

Job summary

La-Z-Boy Incorporated in Indiana is seeking an AR Specialist responsible for applying cash receipts, balancing AR sub ledgers, and maintaining customer master data. You will work with Credit, Customer Service, Sales and IT to resolve deductions, chargebacks, and account issues.

The role supports Residential, England, and Casegoods business units, requires strong Excel skills and ERP experience, and offers a collaborative environment with company benefits.

Qualifications

• High school diploma with 2–4 years of relevant experience.
• Advanced Excel and Microsoft Office proficiency.
• Strong attention to detail and good communication skills.
• Willing to travel up to 5%.

Responsibilities

• Record and reconcile lockbox and wire cash inflows to dealer accounts.
• Balance AR subledger with the G/L and lockbox reports.
• Process dealer credit applications and build credit files using credit reports and references.
• Maintain customer master records for ~4,300 active accounts.
• Manage department email inboxes and provide responsive service (credit references).
• Prepare journal entries and related credit management reports.

Skills

Excel proficiency

Microsoft Office

Attention to detail

Strong communication

Education

High School Diploma (2-4 years experience)

Associate Degree in Accounting/Finance

Tools

JD Edwards E1

AS400

ERP systems

Job description

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Summary

This position is responsible for the application of cash receipts to the appropriate customer accounts, and daily/monthly balancing, oversees the maintenance of the customer master (system) data, functioning as a subject matter expert in the systems used. Takes action to troubleshoot, resolve deductions and chargebacks, and build and maintain the credit files working with the credit team to support the credit decision and action. This position interacts with the dealer, credit and customer service teams, as well as the sales team to drive resolution. This position supports the Company’s Residential, England, and Casegoods business units in a team environment.

Job Description

Key Responsibilities (other duties as assigned)

• Records and reconciles lockbox and wire cash inflows daily to dealer’ accounts to maintain the accuracy and collectability of the balance.
• Balances the A/R sub ledger (E1 or AS400) with the G/L and lockbox deposit reports.
• Processes incoming dealer credit applications and builds a credit file using credit reports (e.g. Dun & Bradstreet, FMCA, and Lyon) and trade references working with the Credit Manager and team.
• Complies with LZB records retention and digital file guidelines.
• Maintains customer master records for approx. 4300 active records, understanding the impacts of each customer master setting.
• Manages the department e-mail inboxes to provide responsive service, including credit references.
• Ensures dealer statements/dunning notices are transmitted on a timely basis.
• Troubleshoots e-mail, EDI, and fax issues.
• Researches and reconciles deductions, returns, and chargebacks, interacting with the dealer and other departments to drive resolution of issues (e.g. Customer Service, Transportation, or freight carrier).
• Communicates with dealers directly, or through the credit team, to resolve account issues and returns (RMAs).
• Prepares journal entries, check requests and related credit management reports, bad debt write-offs and recoveries in a backup capacity.
• Processes live checks received in Corporate Office per policy by logging, restrictively endorsing, and preparing deposits.
• Records authorized adjustments and write offs to a dealer’s account and applies matching credits to deductions.
• Prepares reports of operational activities as needed.
• Maintains current documentation processes and suggests improvements and programs and technologies change.
• Communicates with IT and others to resolve process issues.
• Appropriately distributes incoming USPS mail from HQ mailroom, and distributes credit monitoring E-alerts from external reporting sources (i.e. DnB, Lyon, FMCA) and maximizes the automation of the function through tools such as auto cash and La-Z-Boy payment portals.
• Manages the department Records Retention program for terminated dealer files and new accounts.
• Cross-trains on other systems and portfolios to back up other department positions.
• Able to back up A/R Supervisor.

SCOPE & IMPACT

This position supports the accurate flow of payments, information, and system maintenance of accounts to support the department and the company. The company’s Residential, England, and Casegoods Trade Accounts Receivable balance for $140 million USD, on sales of over $1.0 Billion USD, to approximately 4,300 Dealers. This position will perform the cash application of customer payments and customer master maintenance. This position works with other departments including Sales, Comfort Care, Logistics, and IT.

MINIMUM REQUIREMENTS

• High School Diploma with 2-4 years of relevant experience, or equivalent.
• Proficient in Microsoft Office Suite with advanced Excel proficiency.
• Good written and verbal skills.
• Strong attention to detail.
• Up to 5% travel required.

PREFERRED REQUIREMENTS

• Associate Degree in Accounting, Finance, or related field.
• Proficient in JD Edwards E1 and AS400 or other ERP.

SUPERVISORY RESPONSIBILITIES

None

PHYSICAL DEMANDS/WORK ENVIRONMENT

Office environment/no specific or unusual physical or environmental demands.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours: 40

Benefits for Employees in the US

• Medical
• Vision
• Dental
• Basic Life Insurance
• available 401k retirement plan with company match of up to 6%
• 9-11 paid holidays each year
• two weeks' prorated vacation as a new hire
• either personal time (non-exempt only) or state mandated sick time

More information can be found via: https://learn.bswift.com/la-z-boy

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

Equal Opportunity and Diversity Statement

We are an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table.

If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [e-mail] or by calling 734-242-1444.

Come experience the power of comfort in your career!

At La-Z-Boy, we believe people are our most important asset. From our manufacturing facilities and Furniture Galleries to our LEED-certified world headquarters, we empower our people to build something amazing every day. If you're ready to join an industry-leading organization that values passion, innovation, and helping our communities, you're ready to explore La-Z-Boy.

There are chairs that need to be filled at La-Z-Boy.

Find out if there's one for you. La-Z-Boy has been building incredible furniture since 1927, and there's a reason people still want La-Z-Boy in their homes—and more importantly, a reason great people are proud to be part of our company. We represent decades of hard-working, talented individuals coming together across the globe to continue our legacy and propel us into the future.