Accounts Receivable Specialist I

Patterson Veterinary Supply, Inc.; United States; Remote; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

PTO & holidays

Volunteer time off

Educational assistance

Parental leave

LifeWorks EAP

Patterson Perks

Job summary

Patterson Veterinary Supply, Inc. in the United States is seeking an Accounts Receivable Specialist I to manage branch accounts receivable, perform delinquency analyses, and determine action plans.

The role emphasizes a customer-first attitude and collaboration with branch managers, sales reps, and service teams. You will handle daily collections, reconcile statements, and provide analytical support to AR leadership, while contributing to process improvements and maintaining detailed records;

Qualifications

• High school diploma or equivalent required
• Contribute to AR and Shared Services team environment
• Exceptional organization, problem solving, multitasking, and attention to detail
• Strong customer orientation
• Demonstrate commitment to Patterson's values and professionalism
• Strong Microsoft Office skills
• SAP experience
• Strong phone skills

Responsibilities

• Daily collection calls and written communications; maintain records of collection activity
• Provide customer and branch analytical support by researching and reconciling requests
• Collaborate with OTC Cash Processors to identify and resolve statement discrepancies
• Manage collection of delinquent accounts while maintaining customer service
• Work with Branch Managers, Sales Reps, Customer Service Reps & Equipment Coordinators
• Build relationships with branches and Patterson teams; share wins
• Suggest and participate in continuous process improvements
• Ensure activities are performed efficiently and effectively
• Support AR Manager and Shared Services Director with analytics
• Perform other duties as assigned

Skills

Interpersonal skills

Communication skills

Organization

Problem solving

Multitasking

Customer orientation

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Excel

Outlook

Word

SAP

Job description

Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

Accounts Receivable Specialist I will be responsible for timely collection of branch accounts receivable including analyzing delinquent account balances and determining the appropriate plan of action to successfully resolve customer delinquency. Responsibility also includes the research and analytical support of branch customer statements when needed. Role will require frequent communication with customers and branch personnel including Branch Managers and Sales Representatives. The Accounts Receivable Specialist I will report directly to the Accounts Receivable Supervisor and will also work closely with Branch personnel including Branch Managers, Customer Service Representatives, Sales Representatives and Equipment Coordinators. Success will depend on having a “customer first” attitude and a willingness to learn new functions and positively contribute to team performance.

Essential Functions

• Daily collection phone calls, written collection communication and maintaining detailed records of all collection activity
• Provide customer and branch analytical support for FSS business partners by researching and reconciling customer requests in a timely and efficient manner.
• Collaborate with OTC Cash Processors to identify and resolve statement discrepancies.
• Effectively manage the collection of delinquent accounts while maintaining a positive customer service culture
• Collaborate with branch personnel including Branch Managers, Sales Representatives, Customer Service Representatives & Equipment Coordinators
• Establish rapport with branches and other Patterson teams, build effective relationships, and share wins and successes
• Engage in and suggest continuous process improvement ideas
• Ensure that all activities are performed in the most efficient and effective manner possible
• Provide customer and branch analytical support for Accounts Receivable Manager and Shared Services Director
• Performs other duties as assigned.

Job Qualifications

Minimum Qualifications

• High school diploma or equivalent required
• Possesses strong interpersonal and communication skills
• Positively contribute to the Accounts Receivable and Shared Services team environment
• Has exceptional organizational, problem solving, and multi-tasking skills and shows a great attention to detail
• Strong customer orientation
• Demonstrates a commitment to Patterson’s values and professionalism through appropriate conduct at all times.

Preferred Qualifications

• Strong Microsoft Office skills (Excel, Outlook, Word)
• SAP experience
• Strong phone skills

Working Conditions

• Light physical activity
• Travel and On-Call Minimum travel with occasion on call for the team
• This position requires 8 hours/day, Monday through Friday

What's In It For You

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program
• 401(k) Match Retirement Savings Plan
• Paid Time Off (PTO) Holiday Pay & Floating Holidays
• Volunteer Time Off (VTO)
• Educational Assistance Program
• Full Paid Parental and Adoption Leave
• LifeWorks (Employee Assistance Program)
• Patterson Perks Program

Potential compensation range

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$18.85 - $24.49

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.