Accounts Receivable Specialist Featured Gaithersburg, MD

Kaizen Lab Inc.; Gaithersburg (MD); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Paid time off and holidays

Job summary

Kaizen Lab Inc. is looking for an Accounts Receivable Specialist in Gaithersburg, Maryland. In this role, you will manage the complete receivables process, ensuring accuracy and timely collections while maintaining customer relationships. The ideal candidate should have experience with QuickBooks and strong organizational skills.

This position offers competitive hourly pay ranging from $23.00 to $27.00 and includes benefits like 401(k), medical, dental, and vision insurance. If you're eager to contribute to our growth and enjoy a collaborative environment, we invite you to apply!

Qualifications

• Prior accounts receivable or accounting experience.
• Ability to prioritize competing deadlines and work independently.
• Customer-focused approach to collections and account management.

Responsibilities

• Take ownership of the receivables process from payment application to collections.
• Manage collections activities on past-due accounts.
• Generate and distribute monthly customer statements.
• Ensure compliance with company policies and accounting procedures.

Skills

Experience using QuickBooks

Strong attention to detail

Excellent organizational skills

Strong written and verbal communication

Tools

Microsoft Excel

Job description

The Opportunity

This is more than a traditional accounts receivable position. As an AR Specialist, you will take ownership of the receivables process from payment application through collections and customer account management. You will serve as a key liaison between customers, operations, and finance, helping to resolve issues, improve processes, and support the company's continued growth.

The ideal candidate is highly organized, proactive, customer-focused, and comfortable managing multiple priorities while maintaining exceptional attention to detail.

What You'll Do

Accounts Receivable Management

• Post, reconcile, and accurately apply customer payments received via ACH, Virtual Credit Cards (VCC), checks, and other payment methods.
• Maintain customer account balances and ensure receivable records remain current and accurate.
• Review customer accounts regularly to identify discrepancies, outstanding balances, or payment issues requiring follow-up.
• Process account adjustments, refunds, credits, and other account maintenance transactions.

Collections & Customer Support

• Manage collections activities on past‑due accounts while maintaining professional and positive customer relationships.
• Communicate with customers regarding outstanding balances, payment status, billing concerns, and account inquiries.
• Research and resolve payment discrepancies, short‑payments, unapplied cash, and chargebacks.
• Respond promptly to requests for W‑9 forms, Certificates of Insurance (COIs), account updates, and other customer documentation.

Reporting & Reconciliation

• Generate and distribute monthly customer statements.
• Reconcile customer accounts and identify opportunities to improve billing accuracy.
• Assist with month‑end AR closing activities and reporting requirements.
• Maintain organized records and documentation supporting all AR transactions.

Compliance & Process Improvement

• Maintain customer credit applications and tax‑exempt documentation, including ST‑10 forms.
• Ensure compliance with company policies and accounting procedures.
• Identify process inefficiencies and contribute ideas to improve workflows, accuracy, and collection performance.
• Support special projects and finance initiatives as the company continues to grow.

What We're Looking For

Required Qualifications

• Experience using QuickBooks in an accounting or accounts receivable environment.
• Prior accounts receivable, billing, or accounting experience.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time‑management skills.
• Strong written and verbal communication abilities.
• Professional and customer‑focused approach to collections and account management.
• Ability to prioritize competing deadlines and work independently.

Preferred Qualifications

• 1–3 years of Accounts Receivable or general accounting experience.
• Proficiency with Microsoft Excel, including sorting, filtering, and basic formulas.
• Experience handling high‑volume transactions and customer accounts.
• Familiarity with credit applications, tax‑exempt documentation, and dispute resolution.

What Success Looks Like

In this role, you will:

• Maintain accurate customer accounts and payment records.
• Help reduce aging receivables and improve collection performance.
• Deliver responsive, professional service to both internal and external customers.
• Contribute to stronger financial controls and operational efficiency.
• Become a trusted member of a growing finance team with opportunities for continued development.

Work Environment

• On‑site position based in Gaithersburg, Maryland
• Monday–Friday schedule with standard business hours
• Collaborative, team‑oriented office environment
• Fast‑paced setting that values accountability, responsiveness, and initiative

Compensation & Benefits

• Competitive hourly compensation: $23.00–$27.00 per hour
• 401(k) with company match
• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off and company holidays
• Opportunities for professional growth and advancement

Why Join Valor Fleet Services?

At Valor Fleet Services, you’ll join a company that is growing rapidly and investing in its people. We value team members who take ownership, solve problems, and continuously seek ways to improve. Your work will have a direct impact on the financial health of the organization, and you’ll gain valuable exposure to cross‑functional operations while building a rewarding career.

If you’re looking for an opportunity where your contributions matter and your career can grow alongside a dynamic organization, we’d love to hear from you.