Accounts Receivable Specialist - Collections & Billing

Elderwood Administrative Services; Buffalo (NY); Hybride; USD 21 000 - 29 000; Plein temps

Avantages offerts par ce poste

Full benefits

401(k) match

Recognition program

Competitive pay

Weekly pay

Team atmosphere

Résumé du poste

Woodmark of NY invites an Accounts Review Specialist to join our Williamsville, NY team. This on-site role focuses on reviewing accounts receivable across three Woodmark Pharmacy locations and facilitating collections with a strong emphasis on customer service.

You will review AR aging, contact private pay, Medicaid, and third-party balances, and document conversations for accuracy. A high school diploma and one year in private collections are preferred.

Qualifications

• High School Diploma or equivalent required.
• 1+ years experience in private collections preferred.
• Highly organized.
• High attention to detail.
• Ability to meet deadlines, multi-task and Prioritize.
• Ability to handle confidential information with professional discretion.
• Exceptional communication skills both verbal and written including negotiation skills.
• Ability to provide professional customer service by both phone and email.

Responsabilités

• Assist to facilitate collections of past due accounts for 3 Woodmark Pharmacy locations.
• Review outstanding private, Medicaid pending and third party balances per AR Aging.
• Daily call past due balance private pay customers to collect outstanding balance; document conversations.
• Work with responsible parties, inbound/outbound calls, provide customer service and follow up.
• Maintain current status of accounts sent to collection agencies and attorneys when escalated.
• Coordinate accounts identified for write off or adjustment and obtain approvals.
• Assist with daily mail as needed for AR team.

Connaissances

Customer service

Communication

Organization

Attention to detail

Negotiation

Multitasking

Formation

High School Diploma or equivalent

Description du poste

Salary

Starting at $18.00 / hour

Overview

The Woodmark Pharmacy Billing Department in Williamsville, NY is seeking an experienced, detail-oriented Accounts Review Specialist to join our team and make a difference in the lives of our residents and their families. This position is on-site!

Benefits of working at Woodmark of NY:

• Full Benefits Package - Medical, Dental, Vision, Life
• 401(k) with company match
• Recognition Program with points to redeem for prizes and gift cards
• Competitive Pay
• Weekly Paycheck
• Solid Team Atmosphere

Shift: Days - 8:30am - 4:30pm or 9:00pm - 5:00pm

Join Our Team

Are you ready for a rewarding career? Join a company that cares for you, too.

Employee Perks!

Close to thruway entrances/exits, Consistent work and holiday rotations to provide you with a great work/life balance, Free On-Site Parking, Friendly and supportive staff, Generous PTO & holiday package, Life Insurance, Medical, Dental, and Vision insurance, Point-earning employee reward program: redeem for prizes!

Responsibilities

Accounts Receivable Review Specialist Responsibilities:

• Assisting to facilitate collections of past due accounts for 3 Woodmark Pharmacy locations.
• Review outstanding private, Medicaid pending and third party balances per AR Aging.
• Daily call past due balance private pay customers to collect outstanding balance utilizing customer service skills. Note & document conversations for AR Aging reviews.
• Works with responsible parties, receiving in/out bound telephone calls, providing customer service and following up
• Maintain the current status of accounts sent to collection agency and attorneys once escalated.
• Coordinate accounts identified for write off or adjustment and obtain approvals.
• Assist with daily mail as needed for AR team.

From

Up to

Qualifications

Accounts Receivable Review Specialist Qualifications:

• High School Diploma or equivalent required
• 1+ years experience in private collections preferred
• Highly organized
• High attention to detail
• Ability to meet deadlines, multi-task and prioritize
• Ability to handle confidential information with professional discretion

• Exceptional communication skills both verbal and written including negotiation skills

• Ability to provide professional customer service by both phone and email

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.