Accounts Review Specialist

Woodmark Pharmacy Inc.; Buffalo (NY); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Full Benefits Package

401(k) with company match

Paid time off

Weekly Paycheck

On-site parking

Team-oriented environment

Zusammenfassung

The Woodmark Pharmacy Billing Department in Williamsville, NY is seeking an experienced Accounts Review Specialist to join our team and make a difference in the lives of our residents and their families. This position is on-site!

Starting at $18.00 / hour

Qualifikationen

• Minimum of a High School diploma or equivalent.
• Prefer 1+ year experience in private collections or similar accounts receivable.
• Must be highly organized with strong attention to detail and discretion.

Aufgaben

• Assist in collecting past-due accounts for three Woodmark Pharmacy locations.
• Review outstanding balances for private, Medicaid pending, and third-party accounts.
• Place daily calls to past-due private-pay customers and document conversations.
• Coordinate with responsible parties via phone and email to follow up.
• Maintain status of accounts sent to collections or attorneys upon escalation.
• Coordinate write-offs or adjustments and obtain approvals.
• Assist with daily mail for AR team.

Kenntnisse

Customer service

Negotiation

Attention to detail

Multitasking

Discretion

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Accounts Review Specialist

The Woodmark Pharmacy Billing Department in Williamsville, NY is seeking an experienced, detail-oriented Accounts Review Specialist to join our team and make a difference in the lives of our residents and their families. This position is on-site!

Starting at $18.00 / hour

Position Type: Regular Full-Time

Location: Woodmark Pharmacy of New York

Shift: Days - 8:30am - 4:30pm or 9:00pm - 5:00pm

Benefits of working at Woodmark of NY:

• Full Benefits Package - Medical, Dental, Vision, Life
• 401(k) with company match
• Recognition Program with points to redeem for prizes and gift cards
• Competitive Pay
• Weekly Paycheck
• Solid Team Atmosphere
• Close to thruway entrances/exits, Consistent work and holiday rotations to provide you with a great work/life balance, Free On-Site Parking, Friendly and supportive staff, Generous PTO & holiday package, Life Insurance, Medical, Dental, and Vision insurance, Point-earning employee reward program: redeem for prizes!

Responsibilities

• Assisting to facilitate collections of past due accounts for 3 Woodmark Pharmacy locations.
• Review outstanding private, Medicaid pending and third party balances per AR Aging.
• Daily call past due balance private pay customers to collect outstanding balance utilizing customer service skills. Note & document conversations for AR Aging reviews.
• Works with responsible parties, receiving in/out bound telephone calls, providing customer service and following up
• Maintain the current status of accounts sent to collection agency and attorneys once escalated.
• Coordinate accounts identified for write off or adjustment and obtain approvals.
• Assist with daily mail as needed for AR team.

Qualifications

• High School Diploma or equivalent required
• 1+ years experience in private collections preferred
• Highly organized
• High attention to detail
• Ability to meet deadlines, multi-task and prioritize
• Ability to handle confidential information with professional discretion
• Exceptional communication skills both verbal and written including negotiation skills
• Ability to provide professional customer service by both phone and email

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.