Accounts Receivable Specialist – Chargebacks & Invoicing

EmergencyMD; Ontario (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

EmergencyMD is seeking an Accounts Receivable Clerk to join our team. The ideal candidate will be detail-oriented, organized, with experience in accounts receivable, chargebacks, deductions, invoicing, and basic accounting.

This role requires researching and resolving discrepancies, maintaining accurate records, meeting deadlines, and communicating professionally with internal teams, customers, and external partners.

Qualifications

• 2+ years of accounts receivable or accounting experience.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Strong attention to detail and accuracy.
• Ability to multitask and meet deadlines.
• Ability to work independently in a fast-paced environment.
• Experience handling chargebacks and deductions is a plus.

Responsibilities

• Manage, research, and resolve chargeback receivables in a timely and consistent manner.
• Research chargeback claims and determine whether claims should be validated or denied.
• Verify customer deductions and maintain accurate spreadsheets and reporting.
• Prepare, post, verify, and record customer payments and accounts receivable transactions.
• Maintain accurate documentation and records for all chargeback disputes.
• Match order forms with invoices and record required information.
• Prepare and submit invoice requests.
• Work closely with Sales, Customer Service, Warehouse, and Logistics teams.
• Communicate with customers, brokers, and external partners to resolve late, missing, or skipped payments.
• Access customer portals, applications, emails, and other resources to obtain necessary documentation.
• Follow up with internal and external contacts to obtain missing information needed for timely payment processing.
• Stay current on customer vendor compliance requirements related to chargebacks.
• Perform filing, scanning, data entry, answering phones, and other general office duties.
• Maintain organized records and ensure information is accurate and up to date.
• Perform additional duties and responsibilities as assigned.

Skills

Accounts Receivable experience

Communication skills

Time management

Attention to detail

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Associate Degree

Tools

Excel

Microsoft Office

Job description

EmergencyMD is seeking an Accounts Receivable Clerk to join our team. The ideal candidate will be detail-oriented, organized, with experience in accounts receivable, chargebacks, deductions, invoicing, and basic accounting.

This role requires researching and resolving discrepancies, maintaining accurate records, meeting deadlines, and communicating professionally with internal teams, customers, and external partners.