Accounts Receivable Specialist: Cash Applications & Collections

ppcpartnersexternal; New Berlin (WI); On-site; USD 52,000 - 70,000; Full time

Job summary

PPC Partners is seeking an Accounts Receivable Specialist to handle cash application and collections, ensuring accurate posting of customer payments within the ERP and timely collection of receivables.

The role requires attention to detail, strong analytical skills, and the ability to manage multiple priorities in a changing environment, with a split focus on cash application and collections.

Qualifications

• 1+ year of construction industry experience preferred.
• 1-2 years of customer service experience required.
• 3+ years of B2B collections experience or cash application experience required.

Responsibilities

• Process customer payments daily.
• Apply ACH, wire, lockbox, checks and credit card payments.
• Interpret customer remittances.
• Research unidentified deposits.
• Resolve unapplied cash.
• Maintain payment accuracy within the ERP.
• Balance daily cash receipts.
• Understand customer banking relationships.
• Ensure payments are posted according to customer instructions.
• Research short pays and overpayments.
• Prioritize daily collection activities based on aging.
• Manage an assigned portfolio of customer accounts.
• Perform collection calls and email follow-up on past due invoices.
• Develop and maintain positive working relationships with customers to encourage timely payment.
• Maintain accurate expected payment dates within the ERP system.
• Escalate high-risk accounts and collection issues to management.
• Coordinate collection strategies with branch management and Collection Manager.
• Maintain accurate customer account documentation.
• Support month-end close.
• Assist internal and external audits.
• Identify opportunities to improve collection effectiveness.
• Recommend process improvements to increase efficiency.
• Support continuous improvement initiatives.

Education

Associate's or bachelor's degree in related field

Tools

ERP system

Microsoft Office

Job description

PPC Partners is seeking an Accounts Receivable Specialist to handle cash application and collections, ensuring accurate posting of customer payments within the ERP and timely collection of receivables.

The role requires attention to detail, strong analytical skills, and the ability to manage multiple priorities in a changing environment, with a split focus on cash application and collections.