Credit / Collection Specialist (25540)

NEOTech; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) with match

Paid time off

Background check

Job summary

NEOTech is seeking an Accounts Receivable Specialist in Los Angeles to manage collections and reduce delinquencies. The role involves calling customers, reviewing aging reports, and posting invoices after shipments, while ensuring accurate documentation and professional interactions with internal teams.

Qualified candidates will have an Associate degree in accounting or related field, 5+ years in credit & collections, ERP experience, and advanced Excel skills.

Qualifications

• 5+ years of hands-on experience in credit & collections.
• ERP experience required.
• Advanced Excel skills required.

Responsibilities

• Collections: perform collection calls by phone and manage electronic correspondence.
• Verify account discrepancies by working with Project Managers, Account Managers and Sales.
• Determine disposition of unapplied/unidentified cash and daily adjustments.
• Review AR aging and recommend write-offs as needed.
• Post sales invoices after product shipments.
• Communicate with customers to collect outstanding accounts.
• Prepare AR write-off requests for management approval.
• Maintain documentation for collectability of accounts.

Skills

Self-starter

Team player

Education

Associate degree in accounting or related field

Tools

ERP systems

Advanced Excel

Job description

Position Summary

The Accounts Receivable Specialist is responsible for the collection of outstanding accounts receivables from the existing client base, ensuring resolution of customer billing issues and overall reducing receivable delinquencies.

Essential Job Functions

• Collections - performing collection calls by phone as well as managing electronic correspondence. Collection efforts include sending customer statements, examining customer payment plans and payment history, and monitoring credit terms.
• Verifies validity of account discrepancies by working directly with Project Managers, Account Managers and/or Sales.
• Determines the proper disposition of unapplied / unidentified cash and daily adjustments.
• Reviewing accounts receivable aging report and making appropriate recommendations for write-offs.
• Posts sales invoices after product shipments.
• Conduct written and verbal communications with customers, including collection of accounts.
• Prepares AR write-off requests for approval by management.
• Maintains documentation for the collectability of accounts and the substantiation of the bad debt reserve.
• Promotes and maintains professional, service-oriented relationships with internal and external customers.
• Protects organization’s value by keeping information confidential.
• Provide support for internal and external audits.
• All other duties as assigned.

Qualifications

Education and Experience

• Associate degree in accounting or related field, preferred.
• 5+ years of hands‑on experience in credit & collections. Prior experience should include the ability to demonstrate a proven history of success in a high‑volume A/R role.
• ERP experience, required.
• Advanced Excel, required.

Key Competencies & Attributes

• Self‑starter with a go‑getter mentality – proactively identifies issues, follows up relentlessly, and drives results.
• Professional and composed – able to communicate firmly yet respectfully with customers and internal teams.
• Hands on and adaptable – willing to roll up sleeves and handle tasks at all levels to ensure successful collections.
• Team player – collaborates effectively across departments and contributes to a positive work environment.
• Detail oriented and organized – maintains accurate records and manages multiple priorities with precision.
• Strong problem solver – able to analyze account issues and determine effective solutions.

Due to ITAR and / or CUI compliance, this position requires candidates to be a U.S. Citizen.

Benefits Offered: Comprehensive benefit package including medical, dental and vision coverage; company-paid basic life/AD&D insurance, short-term and long-term disability insurance; voluntary supplemental insurances, flexible spending accounts and employee assistance program (EAP). Sick Leave, Vacation Time, and company-paid Holidays are also provided as paid time off. NEOTech also provides a 401(k) Retirement Savings Plan option with a company match.

NEOTech is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.

NEOTech has a long-standing commitment to maintaining a safe, quality-oriented and productive work environment. We also want all employees to perform their duties safely and efficiently, in a manner that protects their interests and those of their co‑workers. We recognize that alcohol and drug abuse pose a threat to the health and safety of NEOTech employees and to the security of the Company’s equipment and facilities. For these reasons, NEOTech is committed to the elimination of drug and alcohol use and abuse in the workplace. Candidates being considered for hire must pass a pre‑employment background check and drug test which include screening for illegal drugs and marijuana.