Accounts Receivable Specialist

CTC; Winston-Salem (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

CTC in Winston-Salem, NC is seeking an Accounting Clerk to support Accounts Receivable operations by communicating with customers, maintaining account records, and tracking requests through internal systems. The role requires strong attention to detail, excellent written and verbal communication, and proficiency with Microsoft Office and AR accounting experience.

You will manage follow-up activities, assist with master data updates, notate accounts in High Radius, create tasks in Snow and MPV,

Qualifications

• Minimum 4 years of AR/accounting experience.

Responsibilities

• Contact customers signing in at sold-to to discuss hierarchy while explaining needed changes and why.
• Notate accounts in High Radius with communication and send follow-up emails.
• Skip tracing for bad or missing contact data.
• Open Snow tickets to request any required master data changes.
• Create High Radius tasks for customer requests/collections follow-up requests.
• Follow up on unresolved tickets for escalation.
• Track communications for follow-ups.
• Impersonate at user level and account level in MPV.
• Maintain a high level of attention to detail.
• Communicate effectively with customers and internal partners, both verbally and in writing.

Skills

Accounts Receivable

Accounting Operations

Customer Account Management

Collections Follow-Up

Master Data Maintenance

Record Documentation

Ticket Management

Escalation Tracking

Tools

Microsoft Excel

Microsoft Office Suite

Microsoft Word

High Radius

Snow Ticketing System

MPV

Job description

The Accounting Clerk will support Accounts Receivable (AR) operations by communicating with customers, maintaining account records, managing follow-up activities, assisting with master data updates, and tracking customer requests through internal systems. This role requires strong attention to detail, excellent verbal and written communication skills, proficiency in Microsoft Office applications, and a minimum of 4 years of AR/accounting experience.

Key Responsibilities:

• Contact customers signing in at sold-to to discuss hierarchy while explaining needed changes and why.
• Notate accounts in High Radius with communication and send follow-up emails.
• Skip tracing for bad or missing contact data.
• Open Snow tickets to request any required master data changes.
• Create High Radius tasks for customer requests/collections follow-up requests.
• Follow up on unresolved tickets for escalation.
• Track communications for follow-ups.
• Impersonate at user level and account level in MPV.
• Maintain a high level of attention to detail.
• Communicate effectively with customers and internal partners, both verbally and in writing.

Required Skills:

Accounting & AR Skills

• Accounts Receivable (AR)
• Accounting Operations
• Customer Account Management
• Collections Follow-Up
• Master Data Maintenance
• Record Documentation
• Ticket Management & Escalation Tracking

Technical Skills

• Microsoft Excel
• Microsoft Office Suite
• Microsoft Word
• High Radius
• Snow Ticketing System
• MPV (User and Account Level Impersonation)