Job Details
Job Location: Ace San Diego - San Diego, CA 92121
Position Type: Full Time
Salary Range: $21.00 - $24.00 Hourly
Job Shift: Day
Position Summary
Perform a wide range of administrative duties to facilitate Ace Relocation System's Accounts Receivable efforts.
Essential Duties and Functions
- Contact customers by telephone and email to determine reasons for overdue payments.
- Communicate with clients about billing discrepancies and questions.
- Confer with billing department on customer disputes and billing adjustments.
- Arrange for debt repayment or establish repayment plan, based on customers' financial situations.
- Monitor accounts receivable reports.
- Record information about financial status of customers and status of collection efforts using memo notes and updating notes on reports.
- Trace delinquent customers to new addresses by online searches using various websites.
- Negotiate credit extensions, when necessary, after review with manager and approval from CFO.
- Auditing Accounts Receivable Records as needed.
- Create customer ID numbers.
- Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
Other Duties and Responsibilities
- Process credit applications and forward to CFO for review and approval.
- Cross training on all AR functions.
- Meetings with Supervisor or Manager to review progress.
- Other duties as assigned.
Technology Skills
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and outlook.
- Competent with Microsoft Teams.
- Competent in Great Plains and MoverSuite.
Minimum Qualifications (Knowledge, Skills, and Abilities)
The following are required to enable job holders to perform the essential functions of the job.
- 2+ years business and consumer collections
- 2+ years' experience with Cash receipt posting
- Bachelor's degree or equivalent work experience
Work Environment and Physical Requirements
- Assures that safety regulations are followed at all times.
- Follows policies and procedures including infection control, universal pre-cautions and exposure control plans when performing daily tasks.
- Reports hazardous conditions, accidents, and incidents to the immediate supervisor.
- Must be able to lift at least 25 lbs.
- Requires standing, walking, bending, kneeling, stooping, and crouching.
- Exposure to heat, cold, dust, noise, or chemicals.
- Overtime will be determined by an as needed basis and must be pre-approved by manager.
Requirements with respect to vision, hearing, and speaking as in an office settingQualifications