Accounts Receivable Specialist

ZO Skin Health, Inc.; Irvine (CA); Hybrid; USD 41,328 - 44,083; Full time

Job summary

ZO Skin Health, Inc. in Irvine, CA is seeking an Accounts Receivable Specialist to support the accounts payable/receivable function in a hybrid environment. You will manage daily AR tasks, monitor aging, and collaborate with sales and customer service to resolve issues.

The role requires at least 3 years of AR experience, strong Excel skills, and experience with ERP systems. The position offers a 5-day work week with a hybrid schedule and compensation of $30–$32 per hour.

Qualifications

• Minimum 3 years of AR experience, including high‑volume billing.
• Proficiency with Excel and accounting/ERP software.
• Excellent communication and customer-service skills.
• Strong organizational and time-management abilities.

Responsibilities

• Collect accounts receivable by contacting clients via telephone or email.
• Review customer agreements to ensure proper billing.
• Maintain accounts receivable records to ensure aging is up to date and apply credits.
• Respond to customer inquiries regarding billing and account discrepancies.
• Distribute invoices and statements accurately and on time.

Skills

Accounts Receivable experience

High-volume billing

Excel proficiency

Accounting/ERP software

Attention to detail

Communication skills

Time management

Independent work

Tools

ERP software

Job description

Job Category: Accounts Payable/Receivable

Requisition Number: ACCOU001334

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• Posted : July 30, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

Irvine, CA 92618, USA

• Pay or shift range: $30 USD to $32 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Summary : The Accounts Receivable Specialistis responsible formaintainingand performing the daily accounts receivable function of the company. Primary duties include tracking payments from customers, resolving discrepancies, ensuring thetimelycollection of outstanding invoices,maintainingaccuratefinancial records, monitoring accounts receivableagingandidentifyingoverdue accounts.

Essential Duties and Responsibilities:

• Collect accounts receivable by contacting clients via telephone or email. Gather and verify invoices forappropriate documentationprior to payment
• Review customer agreements to ensure proper billing.
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Respond to customer inquiriesregardingbilling, payments, and account discrepancies.
• Distribute invoices and statements accurately and on time, as well as reminder notices as necessary.
• Manage recurring billing schedules and update account information asrequired
• Collaborate with the sales and customer service teams to resolve disputes.
• Communicates discrepancies to AR Manager,identifyslow-paying customers, and recommend collection candidates
• Implement collection strategies to minimize outstanding balances.
• Assistwith audits by preparing documentation support for AR Manager to respond to auditor inquiries.
• Ensure compliance with company policies, financial regulations, and internal controls.
• Strengthens and grows relationships with clients by communicating with customersregardingpast-due accounts
• Assistin streamlining the accounts receivable process byidentifyingareas for customer performance improvement
• Ensure customer satisfaction while enforcing payment terms and conditions.
• Analyze trends andidentifyopportunities for process improvement or risk mitigation.
• Review andvalidateresale and sales tax exemption formssubmittedby customers
• Reviews and approves RMAs for refund
• Cross train members of the department as needed on tasks to ensure continuity of work while team members are out of office
• Support the company in projects that involve AR as requested to contribute to a quality outcome

Knowledge, Skills & Abilities :

• Minimum 3 years of AR experience, including high‑volume billing
• Strong attention to detail and data accuracy
• Proficiencywith Excel and accounting/ERP software
• Excellent communication and customer‑service skills
• Strong organizational and time‑management abilities
• Ability to work independently and meet deadlines
• Exercise integrity and confidentiality in financial reporting, andcomply withnational and local financial requirements

Work Environment : The work environment is indoors in a professional office environment. The floor surfaces are carpetedinoffice areas and conference rooms with vinyl floor coveringtypical inhallways, breakroomsand computer rooms.Occasionally, they may work in a warehouse environment,as part of a project, and/or in the field with outside sales.

Work Hours: The work schedule is 5 days per week, 8 hours per day. Initial starttimemay vary, with work hours typically from 8am-5pm. Work hours and shifts are subject to change depending on operating business conditions and needs.The positionresidesin Orange County but is hybrid with 2 days being remote work.

Physical and Mental Demands : Sedentary, exerting up to 10 pounds of force occasionally, or negligible amounts of forcefrequently, to move objects. This job also requires constant sitting.Constant use of the upper extremities isrequiredto reach, handle, and position tools and equipment. The employee must know and follow proper safetyprotocols andmaintaina professional and polished appearance. Theymust beable toefficiently use Microsoft Office Programs andProject Managementsystems to retrieve information, generate documents, organizeproject plans/schedulesand coordinate meetings. The employee must also be able tomaintainand preserve confidentiality of company information,exhibitstrong interpersonalskillsand the ability to build relationships with internal stakeholders, including international affiliates.

Supervisory Responsibilities : None

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.