Accounts Receivable Specialist

Learning Care; Novi (MI); Sur place; USD 34 000 - 36 000; Plein temps

Avantages offerts par ce poste

Childcare discount

Benefits programs

401(k) match

Flexible schedule

Paid time off

Tuition reimbursement

Master Teacher Program

Bring children to work

Résumé du poste

Learning Care is seeking an Accounts Receivable Specialist to manage family ledgers, process payments, and reconcile accounts across centers. You will collaborate with center directors and district managers to resolve billing issues and support the organization’s cash flow with accurate, timely billing.

We offer a strong benefits package, including 50% childcare discount, immediate benefits access, 401(k) company match, paid time off, and tuition reimbursement.

Qualifications

• High School Diploma; associate degree in finance or related field preferred.
• Strong customer service skills and a client-focused mindset.
• Minimum 2 years in accounts receivable, accounts payable, treasury or related field.
• Experience with POS systems, treasury tools, and payment processing applications.
• Knowledge of early childhood education or retail transactional environments preferred.

Responsabilités

• Review family ledgers, process payments and reconcile accounts.
• Resolve billing issues and maintain accurate customer records.
• Monitor refunds and process approvals as needed.
• Code 3rd party deposits in Excel and distribute deposit reports.
• Troubleshoot payment and billing issues within schools using POS systems.
• Support center directors and district managers on billing processes.
• Contribute to a culture of accountability and customer service.

Connaissances

Customer service

Communication

Time management

Teamwork

Detail oriented

Formation

High School Diploma

Associate's degree in finance/accounting

Outils

Microsoft Word

Outlook

Excel

Description du poste

Join a strong community where all we do is care-for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what you're looking for:

• You want benefits. We support you with a minimum 50% childcare discount, immediate access to benefits, innovative health programs, 401(k) company match, and much more.
• You want balance. We offer flexible schedules that work for you, no nights or weekends, the ability to bring your children to work with you, and paid time off.
• You want opportunity. We invest in your future with ongoing training, tuition reimbursement, credential assistance, and our unique Master Teacher Program.
• You want recognition. We provide a positive, fun workplace where employees are appreciated.

The Accounts Receivable Specialist is responsible for reviewing family ledgers, payment processing, account reconciliations, and resolving billing issues. This role helps ensure accurate financial records, timely payments, and strong relationships with our center directors and field leaders while supporting the organization's cash flow and overall accounting operations. This role is critical to maintaining the company’s financial integrity and ensuring accurate, timely, and compliant billing for services rendered to our families.

Key Responsibilities:

• Support Center Directors and District Managers regarding billing issues including payment corrections, payment applications, POS System processes and procedures and third party actions.
• Review daily and/or weekly financial reports, processing exceptions and corrections as needed.
• Monitor and review customer refund requests, processing once approvals have been completed.
• Identify and Code 3rd Party Deposits using Excel and Treasury tools. Prepare and distribute deposit reports to appropriate schools and provide feedback and assistance with issues as they arise.
• Troubleshoot payment and billing issues within the schools by utilizing knowledge of our point of sale and payment management applications.
• Foster a culture of accountability, continuous improvement, collaboration, and customer service.
• Other duties as assigned.

Minimum Qualifications:

• High School Diploma required, Associate’s degree or equivalent in finance, accounting, business or related field
• Strong customer service focus.
• Minimum 2 years of experience in Customer Service, Accounts Receivable, Accounts Payable, Treasury or Related Field.
• Experience using various Financial and Treasury applications (POS systems, Treasury management tools, Payment Processing apps etc.)
• Understanding of early childhood education/childcare industry or retail industry experience (transactional environment which prioritizes the consumer experience), preferred.

Knowledge, Skills and Abilities:

• Excellent customer service and follow-up skills with both internal and external customers.
• Capable of working with frequent interruptions and changing priorities.
• Effective communication skills, written, verbal and interpersonal.
• Proficient time management, organizational skills and ability to meet established deadlines.
• Must be detailed oriented, reliable, a problem solver and can make decisions with limited guidance.
• Must have excellent communication skills, the ability to work well with others, and be self-motivated.
• Ability to identify and resolve issues and present information in a clear manner.
• Strong working knowledge of computer applications such as Microsoft Word, Outlook & Excel.

Compensation and Benefits:

• Compensation based on position, education and experience. Bi-weekly paid.
• Base salary range: $25-26/hr
• This position is eligible for our Support Central bonus program which is based on annual achievement of company performance.

Health and Wellness Benefits:

• Employees are eligible for a variety of health and welfare benefits based on their Full-time or Part-time status on their date of hire, which include medical, dental, vision, healthcare & dependent care flexible spending accounts (FSAs), life insurance, disability, accident, critical illness, hospital indemnity, pre-paid legal, pet insurance and identity theft protection.
• Employees are eligible to participate in our 401(k) retirement plan after 30 days of employment. Participating employees are also eligible to receive a company provided match on their elective deferrals once they reach 1 year of employment with the company.

Employee perks/discounts:

• Education assistance including tuition reimbursement
• Childcare discount available to all employees
• Corporate partner Discounts
• This position is eligible for paid time off. All Corporate employees are enrolled in our Flexible Paid Time Off (PTO) plan. This plan allows for flexibility and discretion between employees and managers in taking time off - with no set accrual for vacation or sick time. Employees can use Flexible PTO for any reason and is compliant with the Colorado Healthy Families Work Act.
• Applications accepted through 11/9/2026.

Learning Care is an equal opportunity employer and will not discriminate against an employee or applicant based on race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status or any other protected status under federal, state, or local law.