Accounts Receivable Specialist

Capital-Property-Solutions; Columbus (OH); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive base salary

100% paid medical insurance

Dental/Life insurance

401(k)

HSA

11 paid holidays

Vacation, sick, and wellness time

Computer provided

Career advancement opportunities

Job summary

Capital Property Solutions, a Columbus, OH-based HOA and property management company, is seeking an Accounts Receivable Specialist to manage delinquent accounts, coordinate with homeowners, boards, and attorneys, and oversee submeter billing for CPS-managed communities.

You will monitor collections, analyze payment trends, and maintain meticulous records while working with association managers to ensure accurate, timely payments and compliance with governing documents.

Qualifications

• Minimum 2–5 years in collections, accounts receivable, or property management.
• Experience with property management software preferred.
• Strong negotiation and communication skills are essential.

Responsibilities

• Monitor delinquent accounts and track payment plans.
• Analyze payment trends and suggest collection strategies.
• Coordinate with attorneys on collections and legal actions.
• Onboard new associations and import previous balances.
• Maintain detailed records of communications and arrangements.
• Reconcile payments with bank deposits and resolve discrepancies.
• Prepare reports on collection rates and uncollected balances.
• Manage submeter utility accounts and ensure accurate data in PM software.

Skills

Negotiation

Communication

Organization

Education

High school diploma or equivalent

Associate's degree in Accounting, Business, or related field

Tools

Vantaca

Property management software

Job description

About Us

Capital Property Solutions (CPS) is a Columbus, OH-based HOA and property management company dedicated to helping communities run smoothly through responsive, professional service. We're looking for a detail-oriented Accounts Receivable Specialist to join our Accounting team.

About the Role

The Accounts Receivable Specialist manages the collection of past-due homeowner association assessments and fees for CPS-managed communities. You'll work directly with homeowners, community managers, boards, and association attorneys to resolve delinquent accounts in line with each community's governing documents, company policy, and applicable law. You'll also oversee submeter utility accounts, making sure meters are correctly assigned, reads are accurate, and homeowners stay informed on billing.

What You'll Do

• Monitor delinquent accounts and carry out collection activities per each association’s policies; help set up and track authorized payment plans
• Analyze payment trends and recommend collection strategies to managers and boards
• Prepare accounts for attorney referral and coordinate with association attorneys on collections, judgments, liens, foreclosures, and bankruptcies; attend court hearings or mediations as needed
• Assist with onboarding new associations, including importing prior owner balances from previous management companies
• Maintain detailed, accurate records of communications, payment arrangements, and collection activity
• Reconcile daily payment receipts against bank deposits and partner with Accounting and Community Managers to resolve discrepancies
• Prepare reports on collection rates, uncollected balances, and bad debt for boards and leadership
• Manage submeter utility accounts: assign meters correctly, troubleshoot malfunctioning or non-communicating meters, communicate billing issues to homeowners, and maintain accurate reading/account data in the property management software

What We’re Looking For

• High school diploma or equivalent required; Associate’s degree in Accounting, Business, or a related field preferred
• 2–5 years of experience in collections, accounts receivable, or property management
• Experience with Vantaca or similar property management software a plus
• Working knowledge of collections, lien, foreclosure, and bankruptcy processes
• Strong negotiation, communication, and organizational skills
• Comfortable managing multiple priorities in a deadline-driven environment

Work Environment

Standard office setting at our Columbus corporate office. Primarily sedentary work with extended computer, phone, and software use, plus occasional local travel for court hearings or mediations.

Compensation and Benefits

We know that great work happens when people feel genuinely taken care of. Beyond a paycheck, CPS strives to create a sense of family in the workplace so every team member feels their worth in the company, and we back that up with a comprehensive benefits package and employee recognition programs that give incentives back to the team throughout the year. Here’s what you can expect as a member of our team:

• Competitive base salary ($22.00–$26.00/hour, based on experience)
• 100% paid medical insurance
• Dental/Life insurance benefits available
• 401(k)
• HSA
• 11 paid holidays
• Vacation, sick, and wellness time
• Computer provided
• Career advancement opportunities

Schedule:

Monday–Friday, standard business hours