Accounts Receivable Specialist

Jobtailor; Colorado; On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor in Colorado is seeking a skilled accounts receivable collector to identify past due accounts, coordinate collection efforts with Client Managers, and secure timely payments. You will prepare statements, communicate with clients about billing issues, and help resolve accounts while supporting the Finance team across multiple offices.

The role requires 3+ years of collections experience, an Associate degree or equivalent, and strong proficiency in Microsoft Office.

Qualifications

• 3+ years of collections experience in a professional services firm.
• Associate degree or comparable work experience required.
• Proficiency in Microsoft Office and general computer software systems.
• Strong communication, problem-solving and time-management skills.

Responsibilities

• Identify past due accounts and coordinate collection follow-up with Client Managers.
• Contact clients to secure timely payments of past due amounts.
• Determine and initiate actions to resolve accounts and send monthly statements.
• Respond to client questions about statements, billing and payments.
• Support the Finance team across multiple office locations (Chicago, Denver, Indianapolis, Minneapolis, Philadelphia).
• Follow up on past due accounts receivable to ensure timely collection.

Skills

Collections experience

Microsoft Office proficiency

Client communication skills

Problem-solving

Attention to detail

Education

Associate degree

Tools

Oddr

Computer software systems

Job description

• Utilize Oddr to identify past due accounts and coordinate collection follow-up with Client Managers on assigned accounts
• Contact clients to secure timely payment of past due amounts
• Determine and initiate appropriate actions to resolve accounts
• Send monthly statements of account in accordance with firm policy
• Answer calls and respond to client questions about statements and billing and payment issues
• Research address corrections on returned statements of account
• Complete special projects and other duties as assigned
• Work with the Finance team in the Chicago, Denver, Indianapolis Downtown, Minneapolis, or Philadelphia office
• Follow up on past due accounts receivable to ensure timely collection

Requirements

• Associate degree or comparable work experience required
• 3+ years of collections experience, preferably in a professional services firm
• Proficiency in computer software systems and a Microsoft Office environment
• Ability to problem-solve
• Excellent interpersonal, verbal and written communication skills, including the ability to communicate effectively in a virtual environment
• Ability to concentrate on tasks, make decisions and work calmly and effectively in a high‑pressure, deadline‑oriented environment
• Demonstrated ability to use good judgment and take initiative while seeking direction or clarification as appropriate
• Willingness to be flexible with time and adjust to a changing work environment
• Ability to build and maintain positive internal and external relationships while maintaining client service orientation
• Ability to use sound judgment and discretion with highly confidential information
• Ability to maintain stamina throughout a standard workday, on‑and‑off‑site
• Ability to maintain regular attendance and work regularly scheduled hours
• Ability to take direction and accept supervision
• Ability to work independently, organize and accurately prioritize work, be detail‑oriented, recognize urgency and use good judgment
• Ability to work effectively with co‑workers in a team‑oriented collaborative environment
• Must complete employment authorization verification through Form I‑9 and applicable E‑Verify procedures

Core Competencies

Demonstrates expertise in collections management and client communication, with a strong ability to problem‑solve and maintain confidentiality. Proficient in Microsoft Office and adept at working in high‑pressure environments while fostering positive relationships.

Highest‑signal resume keywords

• Collections Experience
• Microsoft Office Proficiency
• Client Communication Skills
• Problem‑Solving Ability
• Attention to Detail

Hard Skills

• Collections Management
• Account Resolution
• Data Entry
• Financial Statement Preparation
• Research Skills

Soft Skills

• Interpersonal Skills
• Verbal Communication
• Written Communication
• Team Collaboration
• Judgment and Discretion

Certifications & Qualifications

• Associate Degree

Industry Keywords

• Professional Services Firm
• Accounts Receivable
• Client Service Orientation
• High‑Pressure Environment
• Employment Authorization Verification

Tools & Technologies

• Oddr
• Computer Software Systems