Accounts Receivable Specialist

Unlockt Brands, Inc.; Buena Park (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Generous PTO / Sick Leave

Free lunch and snacks

Job summary

Unlockt Brands, Inc. is looking for an Accounts Receivable Specialist in Buena Park, CA. This role entails managing AR for key retail accounts, focusing on chargeback investigations, dispute resolution, and financial reporting.

The ideal candidate will have 3-5 years of AR experience with national retailers such as Target and Walmart. Benefits include health insurance and generous PTO.

Qualifications

• 3–5 years of AR experience with a focus on national retail / wholesale accounts.
• Direct experience with major retailers like Target, Walmart, or Nordstrom is required.
• Strong Excel skills necessary for data management and reporting.

Responsibilities

• Manage AR for national retail accounts including invoice tracking and cash application.
• Handle chargeback investigations and dispute resolutions.
• Perform monthly AR reconciliations and prepare aging reports.

Skills

AR experience with national retail accounts

QuickBooks Online proficiency

Strong Excel skills

Organizational skills

Education

Associate or bachelor's degree in accounting, Finance, or Business Administration

Tools

QuickBooks Online

SPS Commerce

Job description

Company: Unlockt Brands Inc.

Location: Buena Park, CA.

Employment Type: Full-Time.

Level: Mid-Level (3–5 Years Experience).

Reports to: Accounting Manager.

Department: Finance & Accounting.

About Unlockt Brands

Unlockt Brands Inc. is a fast-growing Corp and consumer beauty distributor, bringing leading K‑beauty and skincare brands — including Round Lab, Ohora, and SKIN1004 — to major U.S. retail channels. We partner with national retailers such as Target, Walmart, TJX Companies (T.J. Maxx / Marshalls), and Ross Stores, in addition to managing a direct‑to‑consumer Shopify channel. Our finance team plays a central role in keeping operations running smoothly across a high-volume, multi-channel retail environment.

Position Overview

We are looking for a detail-oriented and proactive Accounts Receivable Specialist with hands-on experience managing AR for large national retail accounts. This role goes beyond basic invoice processing — you will own the end-to-end AR cycle for our key retail partners, with a strong focus on chargeback investigation, dispute resolution, and deduction management. The ideal candidate has direct experience working with EDI-based retailers and understands the operational nuances of selling to major big-box and off-price chains.

Key Responsibilities

• National Retail Account AR Management
  • Own and manage all AR activity for national retail accounts including Target, Walmart, TJX Companies (T.J. Maxx / Marshalls), Ross Stores, Nordstrom, and similar major retailers.
  • Monitor open invoices, track payment timelines, and reconcile remittance advice against expected payments.
  • Coordinate with retailer portals (e.g., Target POL, Walmart Retail Link, SPS Commerce) to pull invoices, remittance data, and deduction detail.
  • Ensure timely and accurate cash application for high-volume payment batches.
• Chargeback & Deduction Management
  • Identify, categorize, and track all chargebacks and deductions received from national retail accounts.
  • Investigate the root cause of each deduction — including shortage claims, compliance violations (routing, labeling, PO violations), pricing discrepancies, and late shipments.
  • Compile supporting documentation (BOLs, PO confirmations, ASNs, carrier confirmations) and submit formal disputes through retailer portals.
  • Follow up on open disputes through resolution and maintain a running aging report of contested deductions.
  • Work cross-functionally with logistics, operations, and sales teams to prevent recurring chargeback issues.
• Reconciliation & Reporting
  • Perform monthly AR reconciliation and ensure books are clean and current in QuickBooks Online.
  • Prepare weekly/monthly AR aging reports by retailers and elevate high-risk items to management.
  • Support month-end close activities, including AR sub‑ledger reconciliation and journal entry support.
  • Maintain organized records of all invoices, remittances, deduction communications, and dispute outcomes.
• Cross-Functional Coordination
  • Liaise with 3PL partners, freight carriers, and internal operations to gather evidence for dispute packages.
  • Communicate professionally with retailer AP teams to resolve payment discrepancies.
  • Collaborate with the supply chain finance team (e.g., Chase Supply Chain Finance) to ensure AR records align with funded invoices.

Qualifications

• Required
  • 3–5 years of AR experience with a strong focus on national retail / wholesale accounts.
  • Direct experience with at least two of the following: Target, Walmart, TJX, Ross Stores, Nordstrom, or comparable big-box / off-price retailers.
  • Proven track record of managing and disputing chargebacks and deductions.
  • Proficiency in QuickBooks Online or ERP accounting software.
  • Experience navigating retailer portals (e.g., Target POL, Retail Link, SPS Commerce, or similar EDI/portal environments).
  • Strong Excel skills (VLOOKUP/XLOOKUP, pivot tables, data reconciliation).
  • Excellent organizational skills with the ability to manage high-volume, detail-intensive work.
• Preferred
  • Experience in consumer goods, beauty, apparel, or CPG industry.
  • Familiarity with supply chain finance programs (factoring, SCF, early pay programs).
  • Experience with Transaction Pro, SPS Commerce, or other EDI/import tools.
  • Bilingual in Korean and English is a plus.
  • Associate or bachelor’s degree in accounting, Finance, or Business Administration.

What We Offer

• Health insurance
• Generous PTO / Sick Leave
• Free lunch and snacks

This role is in-office 5 days a week from 9 AM – 6 PM in Buena Park, CA.