Accounts Receivable Specialist

Points North; BLOOMINGTON (MN); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Retirement Savings: SIMPLE IRA/ROTH

Paid Time Off & Holidays

Professional development opportunities

Hybrid or remote options depending on役

Job summary

Points North in Bloomington, MN is seeking an Accounts Receivable Specialist to manage cancellations, issue invoices, post customer payments, and assist with collections. You will verify billing data for new customers and place holds on services when information is out of date.

You’ll also support the Accounting Manager with month-end AR tasks and other customer-related activities. This role offers a hybrid work arrangement (1–2 days in the office) and opportunities to grow in a collaborative

Qualifications

• Associates or Bachelor's Degree in Accounting, or equivalent and relevant experience.
• 2+ years of professional accounting experience, preferably in SaaS/recurring revenue.
• 1+ years of billing experience.
• 1+ years of experience with ERP or Accounting software, QuickBooks preferred.
• 1+ years of experience with CRM systems, HubSpot preferred.
• Hybrid work environment 1-2x/week in Bloomington, MN.

Responsibilities

• Manage customer cancellation and refund requests with professionalism and care.
• Maintain accurate customer master data for billing and reporting.
• Process and post customer payments accurately and timely.
• Manage usage-based invoicing with clear, timely billing.
• Respond to customer inquiries with solutions-oriented support.
• Research and reconcile billing issues to resolve discrepancies.
• Provide miscellaneous finance support for month-end activities.

Skills

Attention to detail

Customer service

Process improvement

Adaptability

Learning AI tools

Education

Associates or Bachelor's Degree in Accounting

Tools

QuickBooks

HubSpot

Job description

Points North, the leading software company in the compliance and reporting space, is seeking anAccounts Receivable Specialist.The Accounts Receivable Specialist will manage customer cancellation and refund requests, issue invoices, postcustomerpayments to accounts, assist with collections on past-due accounts, and reconcile billing discrepancies.You will verify billing information for new customers and place holds on services for existing customers if their information is out of date. You will alsoassistthe Accounting Manager with month-end responsibilities related to accounts receivable and other customer-related activities.

WhatYou’llBe Doing:

• Manage customer cancellation and refund requests with professionalism, care, and a focus on creating a smooth customer experience

• Maintainaccurate customer master data to help ensure billing, reporting, and account information stay clean and reliable

• Process and post customer payments accurately andtimely, supporting healthy cash flow and strong financial operations

• Manage usage-based invoicing with attention to detail, helping customers receive clear,accurate, andtimelybilling

• Respond to customer inquiries in a helpful, solutions-oriented way while collaborating with internal teams as needed

• Research and reconcile billing issues, bringing curiosity, follow-through, and accuracy to resolve discrepancies

• Provide miscellaneous finance support that helps theAccountingteam stay organized, responsive, and ready for month-end activities

What We Are Looking For:

• A highly organized, detail-oriented approach with a commitment tomaintainingaccuraterecords and keepingimportant informationon track

• Strong customer service skills and the ability to communicate clearly, professionally, and helpfully with customers and teammates

• Flexibility and a positive mindset when adapting to changing priorities, processes, or business needs

• A process improvement mindset, with an interest in finding smarter, more efficient ways to get work done accurately

• Curiosity and enthusiasm for learning new toolsand technology, including how AI can support efficiency, accuracy, and continuous improvement

Qualifications:

• AssociatesorBachelor’s Degree in Accounting, or equivalent and relevant experience

• 2+ years of professional accounting experience, bonus if within a SaaS or recurring revenue environment

• 1+ years of billing experience,preferred

• 1+ years’ experience with ERP or Accounting software,QuickBooks preferred

• 1+ years’ experience with CRM systems,HubSpotpreferred

• Willing to work in a hybrid environment (1-2x/week in office) out of our Bloomington, MN HQ

At Points North, we believe that taking care of our team is the foundation of our success.That’swhywe’vecreated a benefits package designed to support you both personally and professionally:

• Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and your family healthy.

• Retirement Savings: Invest in your future with employer-matching contributions to a SIMPLE Traditional and/or ROTH IRA plan.

• Time Off: Generous PTO, paid holidays, and Volunteer Time Off (VTO) are offered so that you can take time to recharge and give back to what matters to you.

• Growth Opportunities: Professional development is encouraged whether it be in training, certifications, or other opportunities to boost your career.

• Flexibility: Depending on the role, remote or hybrid arrangements may be made available to fit your lifestyle and business needs.

For this position,the base salary range is $60,000.00- $65,000.00per year, plusannual bonus eligibility.Final compensation determinations will reflect your unique experience, skills, andthe responsibilitiesof the role.

At Points North,you’llfind an energizing,ambitiousand supportive workplace where your contributions make a real impact.