Accounts Receivable Specialist

Acuity Brands, Inc.; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Acuity Inc. is seeking an Accounts Receivable Specialist II to join our AR team in Atlanta. You will manage complex AR portfolios, monitor aged receivables, and drive process improvements across multiple ERPs and sales channels.

The role emphasizes risk management, customer service excellence, and cross-functional collaboration with finance, sales, and operations. Bachelor's degree preferred; bilingual not required.

Qualifications

• 5+ years in Credit & Collections or Deductions Management.
• 5+ years leading process improvements and operational change.
• Advanced analytical and problem-solving skills with data-driven mindset.
• Strong Excel skills (pivot tables, lookups) and Power BI experience.
• Collaborative with cross-functional teams and strong customer service focus.
• Experience with multiple ERP systems and global AR processes.

Responsibilities

• Oversee a diverse AR portfolio across multiple ERPs and sales channels.
• Monitor aged receivables and collaborate to resolve root causes.
• Investigate pricing discrepancies, deductions, and payment variances.
• Identify workflow improvements to enhance efficiency and collections.
• Lead initiatives to strengthen collections and customer service.
• Collaborate with cross-functional teams; support system enhancements.
• Align AR activities with risk management and strategic objectives.
• Assist in automation opportunities to streamline AR processes.

Skills

Credit & Collections

Deductions Management

Process Improvements

Analytical Skills

Excel & Power BI

Cross-functional Collaboration

Customer Service

Outlook

Education

Bachelor's degree in Accounting, Finance, Business

Tools

Sage

Microsoft Dynamics

Oracle ERP

Job description

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com . Job Summary Acuity Inc. is a dynamic and fast-paced organization dedicated to excellence in financial management. We are seeking a talented Accounts Receivable Specialist II to join our Accounts Receivable team. In this role, you will be a core member responsible for managing risk and increasing cash flow.

Key Tasks & Responsibilities (Essential Functions) Accounts Receivable Management

• Analyze and Manage Complex Accounts: Oversee a diverse Accounts Receivable portfolio across multiple Acuity ERPs and sales channels. Leverage work-queue strategies to perform customer outreach, issue delinquent notices, complete reconciliations, process account adjustments, and prepare monthly reporting.
• Monitor Aged Receivables: Track trends in unpaid and short-paid balances; collaborate with internal partners and customers to resolve root causes and recommend effective solutions. Issue Resolution & Process Improvement
• Resolve Account Discrepancies: Investigate and resolve issues including pricing discrepancies, deductions, misapplied or unapplied payments, credit memos, and other payment variances to ensure accurate account status.
• Evaluate and Optimize Processes: Continuously assess workflows to identify improvement opportunities that enhance operational efficiency, customer experience, and collection effectiveness.
• Drive Continuous Improvement: Recommend and lead initiatives that strengthen collections, streamline processes, and improve customer service, with a focus on operational excellence. Strategic Thinking & Risk Management
• Strategize and Manage Risk: Apply strategic judgment to support credit and collections objectives, proactively manage risk, and align actions with organizational priorities and future direction. Systems & Cross-Functional Collaboration
• Support System Enhancements: Participate in system improvement projects to optimize AR processes, including opportunities for automation and workflow streamlining.
• Collaborate Across Functions: Partner with cross-functional teams

Skills and Minimum Experience Required

• 5+ years of experience in Credit & Collections and/or Deductions Management, with a strong track record of improving AR performance.
• 5+ years of experience leading process improvements and driving positive operational change.
• Advanced analytical and problem-solving skills, including the ability to dive deep into data, identify root causes, assess risk, and deliver actionable solutions.
• Strong technical proficiency, including Outlook, Excel (pivot tables, lookups, data manipulation), and Power BI or similar analytics tools.
• Demonstrated ability to collaborate effectively with cross-functional teams, influence outcomes, and build productive working relationships across the business.
• Demonstrated ability to provide excellent customer service, with a strong focus on responsiveness, professionalism, and effective issue resolution.

Preferred Experience

• Bachelor’s degree in Accounting, Finance, Business, or a related field.
• Experience with Sage, Microsoft Dynamics, and Oracle ERP platforms.
• Bilingual (French/English or Spanish/English) communication skills.

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.